Adam Mutala
Tamale
Summary
Driven Retail Sales Associate with proven expertise in customer service and relationship building from tenure at Family Brother. Excelled in product knowledge and display setup, enhancing shopping experiences and fostering customer loyalty. Demonstrated teamwork and problem-solving skills, significantly contributing to a positive and organized store environment.
Overview
13
13
years of professional experience
Work History
Retail Sales Associate
Family Brother
12.2011 - Current
- Greeted customers and helped with product questions, selections, and satisfactory purchases.
- Maintained a healthy clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and establish a kind customer service .
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Bachelor Of Arts - Communication And Social Change
UNIVERSITY FOR DEVELOPMENT STUDIES
Tamale Ghana12.2024
Skills
- Customer Service
- Teamwork
- Problem-Solving on matters developed within the business circle
- Teamwork and Collaboration to encourage members and customers services
- Product Knowledge on market behavior at every circumstance base on seasons and economic differences
- Relationship Building among new and old customers which keeps a strong bond
- Display Setup in the best form that attracts customers
Timeline
Retail Sales Associate
Family Brother
12.2011 - Current
Bachelor Of Arts - Communication And Social Change
UNIVERSITY FOR DEVELOPMENT STUDIES
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