ACQUAH RICHARD
ACCRA
Summary
Dynamic and results-driven professional with extensive experience at Nestle, excelling in team collaboration and maintaining workplace safety. Proven track record in enhancing productivity and achieving higher quality standards through effective training and performance monitoring. Skilled in packaging and labeling, with a strong commitment to customer service and problem-solving.
Overview
9
9
years of professional experience
Work History
Warehouse Assistant
JAY KAY INDUSTRIES & INVESTMENTS LIMITED
12.2023 - 01.2025
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
Factory Supervisor
Nestle
07.2020 - 07.2023
- Managed daily production schedules to meet demanding customer deadlines while maintaining a safe work environment for staff.
- Oversaw shipping logistics to ensure timely delivery of products to customers while minimizing transportation costs.
- Enhanced overall productivity with thorough performance monitoring, providing constructive feedback, and implementing improvement strategies.
- Implemented safety protocols to minimize workplace accidents, resulting in an improved safety record for the facility.
- Conducted regular performance evaluations to identify areas of improvement and recognize outstanding contributions from team members.
- Supervised factory production disciplines for efficient output.
- Trained new employees on company policies, safety procedures, and equipment operation to ensure a seamless integration into the workforce.
- Addressed personnel issues promptly and fairly, maintaining a professional atmosphere conducive to high-quality work.
- Increased production efficiency by implementing new workflow processes and optimizing team collaboration.
- Supported improvement philosophy and factory-related principles.
- Achieved higher product quality standards through rigorous quality control measures and employee training programs.
- Reduced downtime in the factory by regularly maintaining machinery and ensuring proper equipment functionality.
Sales Assistant
Kasapreko Company
04.2016 - 03.2019
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Education
No Degree - Business Management
KUMASI HIGH SCHOOL
KUMASI 06-2015
Skills
- Time management
- Attention to detail
- Customer service
- Team collaboration
- Packaging and labeling
- Maintaining workplace safety
- Problem-solving
- Storage organization
- Decision-making
- Warehouse safety
- Workplace cleanliness
- Product identification
Timeline
Warehouse Assistant
JAY KAY INDUSTRIES & INVESTMENTS LIMITED
12.2023 - 01.2025
Factory Supervisor
Nestle
07.2020 - 07.2023
Sales Assistant
Kasapreko Company
04.2016 - 03.2019
No Degree - Business Management
KUMASI HIGH SCHOOL
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