Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
Generic
ABUBAKAR ABDUL RAHAMAN

ABUBAKAR ABDUL RAHAMAN

ELMINA,GHANA

Summary

Warm and friendly individual with the ability to help customers in any situation. Enjoys working closely with team members to provide a positive guest experience. Seeking a position as a front desk agent in a busy and successful resort setting.

Multicultural professional with a degree in hospitality and experience in marketing. A real go-getter with a positive attitude and well-developed interpersonal skills. Looking to join an organisation as a front desk agent.

Ambitious Front Desk Agent with a year of experience and a passion for the local tourism industry. Personable, experienced with conflict resolution and sensitive to the needs of others

Overview

2
2
years of professional experience
4
4
years of post-secondary education

Work history

Front Desk Agent:

ELMINA BEACH RESORT
ELMINA, ELMINA
07.2017 - 12.2018
  • Liaised with housekeeping staff to ensure timely room preparation for incoming guests.
  • Coordinated room bookings, maximising occupancy rates.
  • Managed payment transactions with utmost accuracy and honesty.
  • Maintained a clean reception area to create a welcoming environment.
  • Handled confidential information discreetly to maintain privacy and trust of guests.
  • Delivered excellent customer service by understanding and catering to guests' needs promptly.
  • Kept abreast with local events and attractions, providing valuable recommendations to guests.

Conierge

ELMINA BEACH RESORT
ELMINA, GHANA
01.2017 - 06.2017
  • Organised special requests from guests, ensuring attention to detail.
  • Coordinated transportation arrangements for timely pick-ups and drop-offs.
  • Responded swiftly to guest inquiries, ensuring satisfaction.
  • Kept reservations systems up-to-date for clear availability management.
  • Recorded guest account activity to produce accurate bills upon departure.

Education

Bachelor of Mathematics - Mathematics

UNIVERSITY
Ghana - Cape C0ast
08.2014 - 05.2018

Skills

  • Team work
  • Problem solving
  • Reliable performance
  • Courteous demeanor
  • Maintaining high standards

Languages

English
Intermediate
Arabic
Beginner

Affiliations

  • Family time
  • Reading of financial educational books
  • Football

Timeline

Front Desk Agent:

ELMINA BEACH RESORT
07.2017 - 12.2018

Conierge

ELMINA BEACH RESORT
01.2017 - 06.2017

Bachelor of Mathematics - Mathematics

UNIVERSITY
08.2014 - 05.2018

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ABUBAKAR ABDUL RAHAMAN