Summary
Overview
Work History
Education
Skills
Affiliations
surfing the Internet
Timeline
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ABRAHAM RAYMOND GURAH NYARKOH

ACCRA

Summary

Dynamic professional with a proven track record at Bank of Ghana, excelling in data analysis and customer relations. Leveraging expertise in Excel and problem-solving skills, I transformed data into actionable insights, enhancing decision-making processes. Recognized for fostering strong client relationships, driving business growth, and streamlining operations through effective risk management strategies.

Overview

11
11
years of professional experience

Work History

Bank Officer

Bank of Ghana
02.2025 - Current
  • Enhanced customer satisfaction by efficiently handling inquiries and providing accurate information on banking products.
  • Assisted customers in identifying financial goals and recommended tailored banking solutions that aligned with their objectives.
  • Oversaw daily cash management functions, ensuring accuracy and security in all transactions conducted at the branch level.
  • Developed strong relationships with clients, resulting in increased business and referrals.
  • Passing entries using approved softwares.

Data Analyst

Personal Business
01.2024 - Current
  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Using PowerBI to bring insight to data.
  • transforming data into business report for easy decision making
  • Utilized data visualization tools to effectively communicate business insights.
  • Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
  • Improved decision-making processes with accurate data analysis and visualization techniques.

IT Field Support Technician

Bank of Ghana
01.2021 - Current
  • Streamlined operations by implementing and maintaining inventory tracking systems for IT equipment.
  • Developed detailed documentation for IT processes and procedures, improving overall departmental organization and communication.
  • Provided end-user training on software applications, leading to increased productivity among employees.
  • Improved system performance by troubleshooting and resolving hardware, software, and network issues.

Assistant Office Manager

Bank of Ghana
06.2014 - Current
  • Delegated office staff to perform administrative duties and share workloads.
  • Coordinated office events including team building activities, company meetings, holiday parties, enhancing employee morale.
  • Updated reports, managed accounts, and generated reports for company database.
  • Enhanced interdepartmental communications for improved collaboration and project outcomes.
  • Coordinated staff travel arrangements and prepared itineraries for trips.

Cash Handler

Bank of Ghana
08.2014 - 02.2025
  • Prepared bank deposit slips accurately and efficiently for submission to financial institutions on a daily basis.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Maintained clean, safe work area in accordance with regulatory and organizational guidelines.
  • Reduced discrepancies in cash registers through meticulous reconciliation at the end of each shift.

Education

MBA - Corporate Governance

University of Professional Studies, Accra
Greater Accra
06-2021

Bachelor of Science - Banking And Finance

Central University
Greater Accra
06-2017

Skills

  • Expertise in Excel

  • Power BI

  • SQl

  • Generative AI

  • Self-motivated nature

  • Problem-solving skills

  • Risk management

Affiliations

  • Chartered Institute of Bankers

surfing the Internet

following trends in the industry and reading about the changes technology is bring to and shaping corporate works

Timeline

Bank Officer

Bank of Ghana
02.2025 - Current

Data Analyst

Personal Business
01.2024 - Current

IT Field Support Technician

Bank of Ghana
01.2021 - Current

Cash Handler

Bank of Ghana
08.2014 - 02.2025

Assistant Office Manager

Bank of Ghana
06.2014 - Current

MBA - Corporate Governance

University of Professional Studies, Accra

Bachelor of Science - Banking And Finance

Central University

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ABRAHAM RAYMOND GURAH NYARKOH