Abraham Tetteh Jnr

• Provided 24 and 7 surveillance of designated areas using a variety of security systems.
• Responded promptly to alarms, emergency calls, and other incidents.
• Reported any suspicious activity to the appropriate authorities in accordance with established procedures.
• Investigated potential criminal activity by reviewing video recordings from multiple camera angles.
• Configured and maintained network hardware, including routers, switches, firewalls, and wireless access points.
• Assisted in the design of local area networks and wide area networks.
• Monitored system performance to promote network speed, availability and reliability.
• Developed and implemented security policies to protect data, software, and hardware.
• Installed structured cabling systems for voice and data networks.
• Deployed firewalls to protect corporate networks from unauthorized access attempts.

I.T Technician, Network Administrator, and Cyber Security Analyst responsibilities including:

• Installed new hardware and software solutions in accordance with company standards.
• Network Architecture design and implementation
• Resolved problems reported by end-users regarding their access to resources or applications.
• Configured and maintained Windows Server 2008, 2012, 2016 operating systems.
• Performed troubleshooting and maintenance of hardware and software components, including servers, routers, switches, firewalls, and other network devices.
• Windows OS and Server Administration
• Telecommunication equipment installation and support
• Trained staff on how to use various computer systems effectively.
• Prepared at-home remote access systems, onboarding new users and supporting existing remote workers.
• Reviewed activities captured on camera and notifies authorities of suspicious activities.
• Wireless CCTV Installation and configuration
• Identified areas that required CCTV monitoring

• Installed new hardware and software solutions in accordance with company standards.
• Secure Remote Desktop setup between branches
• Monitored system performance to ensure availability of all services to users.
• Provided technical support for LANs, WANs, network segments, Internet connections, and intranet systems.
• Developed policies and procedures related to the use of computer networks.
• Trained staff on how to use various computer systems effectively.

• Installed, tested and configured CCTV systems in a variety of settings.
• Programmed camera parameters to ensure optimal performance.
• Set up video recorders and monitors for efficient operation of the system.
• Installation of IP Telephony and configurations
• Installation and configuration of video conferencing, as well as audio conferencing.

• Provided technical support to end-users on a variety of computer software and hardware issues.
• VPN Remote Desktop configuration.
• Developed and maintained user accounts, permissions, and access rights.
• Installed, configured, tested, and maintained operating systems, application software, and system management tools.
• ACCA examination setup on Windows Server 2008.
• Network device configuration and maintenance.
• Electronic device management.

• Special Duty Registration Officer (S.D.R.O.) for Biometric Registration Identification Card.

• Data entry specialist (MRW Operator)

• Installed and configured hardware, software, systems, networks, printers, and scanners.
• Troubleshot system issues related to network connectivity, software installation and configuration, printing.
• Provided technical support to users via telephone or remote access.
• Testing, Assembling, and Troubleshooting of Components.
• Data Management and Recovery.
• LAN setup and maintenance.