Abraham Nartey
Airport City, Accra
Summary
Dynamic administrative professional with a proven track record at Juliana Consult, excelling in customer service and time management. Enhanced operational efficiency through streamlined processes and digital solutions. Strong problem-solving skills and teamwork abilities contributed to successful event planning and improved document organization, fostering collaboration and productivity.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Driver
JULIANA CONSULT
2023 - 04.2025
- Ensured timely delivery of goods to designated locations, adhering to schedules and routes.
- Maintained vehicle cleanliness and performed routine inspections for safety compliance.
- Navigated various terrains and traffic conditions, demonstrating strong situational awareness.
- Communicated effectively with dispatch to confirm delivery details and address any issues.
- Followed all relevant traffic laws and safety regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
Cashier
Accra Mall Shopping Center
01.2017 - 03.2018
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring compliance with financial protocols.
- Assisted customers with inquiries, enhancing overall shopping experience.
- Collaborated with team members to streamline checkout procedures and reduce wait times.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
Sales Attendant
MAXMART SHOPPING CENTER
09.2015 - 12.2016
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized sales floor through consistent restocking and merchandise arrangement.
- Processed transactions efficiently using point-of-sale systems to ensure quick service.
- Collaborated with team members to meet daily sales goals and improve customer satisfaction.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained records related to sales, returns, and inventory availability.
- Offered personalized assistance to customers, fostering loyalty and repeat business.
- Developed strong product knowledge for informed recommendations to clients.
Sales Assistant
EDDIES EMBOSSMENT
01.2019 - 2020
- Assisted customers in product selection to enhance shopping experience.
- Processed transactions efficiently using point-of-sale systems.
- Maintained inventory levels through regular stock checks and replenishment.
- Collaborated with team members to optimize store layout and product displays.
- Increased sales by building strong customer relationships and providing excellent service.
- Assisted customers with prompt and polite support in-person and via telephone.
Administrative Assistant
JULIANA CONSULT & SUNU ASSURANCE
2021 - 2022
- Coordinated office communications and managed schedules for multiple executives.
- Streamlined administrative processes to enhance operational efficiency and accuracy.
- Developed and maintained filing systems, ensuring easy access to critical documents.
- Assisted in planning and executing company events, fostering team collaboration.
- Implemented digital solutions to improve workflow and reduce paper usage in the office.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Education
High School Diploma - GENERAL ARTS
MPRAESO SENIOR HIGH SCHOOL
Eastern Region, Mpraeso-Kwahu06.2015
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Multitasking Abilities
- Teamwork and collaboration
- Interpersonal communication
Certification
WEST AFRICAN EXAMINATIONS COUNCIL
Timeline
Sales Assistant
EDDIES EMBOSSMENT
01.2019 - 2020
Cashier
Accra Mall Shopping Center
01.2017 - 03.2018
Sales Attendant
MAXMART SHOPPING CENTER
09.2015 - 12.2016
Driver
JULIANA CONSULT
2023 - 04.2025
Administrative Assistant
JULIANA CONSULT & SUNU ASSURANCE
2021 - 2022
High School Diploma - GENERAL ARTS
MPRAESO SENIOR HIGH SCHOOL