Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Abraham Brown

Accra

Summary

Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals. Current student looking to join the workforce to gain real-world experience. Ability to complete tasks on time in both individual and team settings. Dependable and reliable, ready to learn and grow with your company

Overview

3
3
years of professional experience

Work History

Supply Chain/Sales Engineer

Max Lambda Company LTD
08.2024 - Current
  • Developing and optimizing supply chain processes to enhance efficiency and reduce costs
  • Analyzing data related to supply chain operations to identify areas for improvement and make informed decisions
  • Evaluating and managing supplier relationships to ensure quality and reliability
  • Monitoring inventory levels and implementing strategies to maintain optimal stock levels without overstocking or stockouts
  • Coordinating transportation and logistics to ensure timely product delivery
  • Identifying potential risks in the supply chain and developing strategies to mitigate them
  • Collaborating with cross-functional teams, including procurement, manufacturing, and sales, to align supply chain strategies with overall business objectives
  • Utilizing software and technology to enhance supply chain operations, such as inventory management systems or data analytics tools
  • Provide in-depth product knowledge and technical support to customers and sales teams.
  • Collaborate with the sales team to develop strategies for selling products, including preparing proposals and responding to requests for quotes.
  • Address customer inquiries and problems effectively, providing solutions that align with the company’s offerings.
  • Work closely with clients to understand their needs and provide solutions that meet those needs.

National Service Person

Ministry of Education
10.2023 - 11.2024
  • Assisted with typing, data entry, and answering incoming calls as required
  • Updated records with new information
  • Utilized document imaging software to index, store and retrieve records
  • Developed efficient filing system to retrieve records quickly
  • Sorted all paperwork and documents alphabetically and according to dates and significance
  • Provided excellent customer care by responding to inquiries and requests for information
  • Assisted with record management system implementation and maintenance to streamline operations
  • Created and maintained electronic filing system for quick and easy retrieval of records
  • Maintained accuracy of records by verifying accuracy of data in records
  • Input data into computer programs and filing systems
  • Followed confidentiality regulations to maintain privacy

Intern

Agricultural Engineering Services Directorate
09.2022 - 11.2022
  • Maintained a positive attitude towards customers when handling inquiries or complaints
  • Developed strong organizational and time management skills by completing multiple tasks simultaneously
  • Demonstrated ability to prioritize tasks based on urgency and importance
  • Demonstrated ability to take initiative and work independently on assigned projects
  • Gained experience, exposure, and knowledge of career-specific procedures and systems
  • Learned how to use various software programs such as Microsoft Office Suite and Adobe Creative Cloud

Education

Bachelor of Science - Agricultural Engineering

University Of Ghana
Legon-Accra
10.2023

West African Senior School Certificate Examination - General Science

Adeiso Presby Senior High School
Adeiso, Eastern Region
08.2019

Basic Education Certificate Examination - undefined

Gbawe Methodist Junior High School
Accra
07.2016

Skills

  • Computer Skills
  • System Troubleshooting
  • Active Listening
  • Operations Support
  • Punctual and Dependable
  • Relationship building and rapport
  • Records Management
  • Strong Work Ethic

Languages

English

Timeline

Supply Chain/Sales Engineer

Max Lambda Company LTD
08.2024 - Current

National Service Person

Ministry of Education
10.2023 - 11.2024

Intern

Agricultural Engineering Services Directorate
09.2022 - 11.2022

Bachelor of Science - Agricultural Engineering

University Of Ghana

West African Senior School Certificate Examination - General Science

Adeiso Presby Senior High School

Basic Education Certificate Examination - undefined

Gbawe Methodist Junior High School
Abraham Brown