Microsoft Visio
ABRAHAM ANNAN
Project Manager
Accra,GA
Summary
Experienced Systems Manager knowledgeable about planning, implementing, and maintaining business information systems. Strong technical acumen, project management skills, and attention to detail. Desiring a challenging new role with a progressive organization.
Overview
13
13
years of professional experience
6
6
Certificates
Work History
System Manager
Ghana Link Network Services Limited
Accra, GREATER ACCRA
06.2020 - Current
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Reviewed and assessed architecture design, implementation, testing, and deployment needs to identify project requirements and costs.
- Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.
- Guided implementation of company-wide enterprise security strategy for network and hardware, disaster recovery, data protection, and endpoint protection.
- Implemented and managed wireless devices, multi-site network infrastructure, business intelligence development, and implementation.
- Oversaw development and implementation of improvements to support and network operations.
- Played key role in ongoing network design, reevaluation, and optimization to keep pace with company growth.
- Provided remote troubleshooting and support for users.
- Managed systems infrastructure at 2 facilities, overseeing logistical movement to maintain smooth operations and prevent equipment and skill deficits.
- Responded to incidents quickly, troubleshot problems, and corrected faults.
- Kept computer systems operating at optimal performance levels.
- Increased core system availability to 99% by developing standards and architectural governance and implementing best practices.
- Led company-wide Systems installation, overseeing Tasks to provide minimal interruptions to business continuity.
Computer Network Specialist
WorkSmart Limited
Accra, Greater Accra
06.2018 - 05.2020
- Managed two (2) major network infrastructure projects
- Managed surveillance systems project
Senior I.T Manager
Acti-Tech Limited
Abuja, Nigeria
09.2008 - 02.2011
- Managed multiple, large-scale projects across 3 sites.
- Supervised work of contracted employees to keep on task for timely completion.
- Led projects and analyzed data to identify opportunities for improvement.
- Manage information technology and computer systems.
- Plan, organize, control, and evaluate IT and electronic data operations.
- Design, develop, implement, and coordinate systems, policies, and procedures.
- Ensure security of data, network access, and backup systems
- Audit systems and assess their outcomes.
- Identify problematic areas and implement strategic solutions in time.
IT Consultant
Federal University of Technology
Minna, Niger State, Nigeria
06.2007 - 08.2008
- Analyzed organization's IT system and infrastructure.
- Gathered and defined organization's requirements to develop clear specifications for project plans.
- Made recommendations and performed upgrades, assisting businesses in technology planning aligned with growth projections.
- Coordinated with other engineers to evaluate and improve software and hardware interfaces.
- Contributed to project cost estimates and budgets based on assessment of client needs.
- Conducted research on network products, services, protocols, and standards for network procurement and development efforts.
- Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.
VSAT Installer (Contract)
Paulsat
Accra, Greater Accra
06.2007 - 09.2007
- Created plans and communicated deadlines to complete projects on time.
- Planned installations by evaluating location, and laying-out equipment and wiring plans.
- Install satellite dishes by mounting and positioning dish, running cables, and ensuring solid connection to customers' devices
- Respond to calls for repairs and perform them in timely manner
- Speak to customers on phone and troubleshoot any issues
VSAT Engineer
Afrinet Communications Ltd
Accra, Greater Accra
12.2001 - 06.2007
- Planned installations by evaluating locations and laying-out equipment/wiring plans.
- Tested equipment and connections, identifying and correcting problems.
- Checked satellite systems for functionality and optimal performance.
- Responded to technical concerns quickly and effectively devised solutions.
- Completed over 16 projects consistently sticking to strict schedules and budgets from start to finish.
- Tested and assembled VSAT system components.
- Managed project documents, blueprints, and specifications.
- Implemented safety and accident prevention programs for each project.
- Maintained safe work environment by following safety procedures and policies.
Education
Cisco Certified Network Associate (CCNA) -
Silicon Pro Technical Education Center
Abuja, Nigeria 02.2010 - 02.2010
Skills
Network administration
Infrastructure development
Project lifecycle management
Requirements analysis
Teamwork and Collaboration
Organization and Time Management
Flexible and Adaptable
Project management experience
Project cost management
Project Manpower Management
Agile project management
Accomplishments
- Advantage Place, Accra - Ghana: I lead a team of 4 technicians to deploy the following solutions; Bosch IP CCTV System; Bosch Public Address/EVAC System; Bosch B8512G intrusion detection system, and Visonic G30 System for flood detection.
- Federal Ministry of Finance, Abuja, Nigeria: I lead a team of 10 engineers to deploy a local area network. The project included installation and configuration of 38 units of Cisco 3550 switches, Cisco Catalyst 4500 Supervisor Engine, Cisco 2600 Router, Cisco Pix Firewall, Seven units of HP rack-mount servers, and configuration of Microsoft Windows Server 2008 Domain services.
Certification
CSM® - Certified Scrum Master
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
CSM® - Certified Scrum Master
03-2022
DASM® - Discipline Agile Scrum Master
01-2022
Comptia Project+®
12-2021
CAPM® - Certified Associate in Project Management
11-2021
System Manager
Ghana Link Network Services Limited
06.2020 - Current
Computer Network Specialist
WorkSmart Limited
06.2018 - 05.2020
CCNA® - Cisco Certified Network Associate
06-2010
Cisco Certified Network Associate (CCNA) -
Silicon Pro Technical Education Center
02.2010 - 02.2010
Senior I.T Manager
Acti-Tech Limited
09.2008 - 02.2011
IT Consultant
Federal University of Technology
06.2007 - 08.2008
VSAT Installer (Contract)
Paulsat
06.2007 - 09.2007
MCP® - Microsoft Certified Professional
05-2006
VSAT Engineer
Afrinet Communications Ltd
12.2001 - 06.2007
Affiliations
- Project Management Institute
- ScrumAlliance
- Rotary International
Software
Microsoft Project
Autocad
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Jira