ABRAHAM AMEGAYIE
Chapel Hill
Summary
Committed to achieving professional satisfaction through a challenging career in an environment that promotes knowledge exchange and skill enrichment for mutual growth
Overview
5
5
years of professional experience
Work History
IT Technician
AMAAY IT SOLUTION
Takoradi
11.2021 - Current
- Conducted hardware checks on HDDs, mice, routers, and keyboards to ensure functionality.
- Provided user orientation and guidance for operating new software and equipment.
- Installed and operated surveillance cameras to enhance security measures.
- Assisted in designing networks or modifying existing configurations per customer specifications.
- Conducted scheduled maintenance during non-peak hours for uninterrupted service.
- Managed IP addressing and subnetting, ensuring efficient network operation and connectivity.
IT Intern
GHANA CEMENT LIMITED
Takoradi
04.2020 - 09.2021
- Organized and scheduled upgrades and maintenance, ensuring minimal disruption to operations.
- Performed troubleshooting to diagnose and resolve hardware and software issues.
- Maintained detailed records of repairs, fixes, and maintenance schedules.
- Troubleshot daily IT desktop client issues, supporting multiple departments, and various offices.
- Collaborated with IT team to address technical challenges efficiently.
- Executed repairs or replacements of parts while debugging system issues.
Education
Professional Diploma - IT-Network Engineering
QTS Advanced Institute of Information Technology
Ghana05.2020
W.A.S.S.C.E. - General Arts Programme
Takoradi Snr. High School
Ghana06.2015
Skills
- Time management skills
- Team collaboration
- Verbal and written communication
- Performance under pressure
- Data entry and recovery
- System administration
- Network setup and troubleshooting: in-depth knowledge in networking principles, including TCP/IP protocols, IPv4, IPv6, and subnetting
- Problem-solving and customer support skills
Timeline
IT Technician
AMAAY IT SOLUTION
11.2021 - Current
IT Intern
GHANA CEMENT LIMITED
04.2020 - 09.2021
Professional Diploma - IT-Network Engineering
QTS Advanced Institute of Information Technology
W.A.S.S.C.E. - General Arts Programme
Takoradi Snr. High School
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