ABOAGYE CHRISTOLIGHT OFFEIBEA
Tema
Summary
A smart and hardworking young lady capable of delivering excellent results on duties and responsibilities assigned to. Strong communication and interpersonal skills, and able to build and grow positive relations.
Overview
14
14
years of professional experience
Work History
Project and Programs Officer
National Youth Authority
Accra
10.2018 - Current
- Analyzed internal reports to evaluate program effectiveness by using outcomes-based approach.
- Collaborated with senior leadership team to implement special Type projects, increasing program and organizational capacities.
- Kept programs in line with established mission parameters.
- Created and implemented program frameworks, performance standards and quality assurance requirements.
Front Desk Assistant
Stardex Marine Consult
Accra
04.2015 - 10.2015
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Received, screened and routed incoming calls.
- Handled payment and bill processing, change giving and payment collecting for guests.
Secretary
Fleet Car Rental
Accra
09.2014 - 03.2015
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled daily scheduling tasks and provided administrative support for entire department.
Secretary
Ghana Port and Harbours Authority
10.2013 - 07.2014
- Attending and preparation of Berthing meeting orders, VHF communications, Logging of shipping movements, VTMIS operation
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Sales Officer
Sony Ghana Limited
Tema
12.2009 - 07.2012
- Connected with prospects through trade shows, cold calling and local-area networking.
- Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Prepared sales reports with informative graphs and charts to outline key data.
Education
Certificate - Transport Business And Port Operations
Chartered Institute of Logistics And Transport (CILT)
Tema04.2015
Diploma - Communications Studies
Ghana institute of Journalism
Accra05.2013
Certificate - Computer Software: Microsoft Word, Excel, PowerPoi
IPMC
Accra12.2009
WASSCE - General Arts
Tema Secondary School
Tema05.2009
Skills
- Microsoft Office – Word, Excel, PowerPoint
- Teamwork and Collaboration
- Friendly, Positive Attitude
- Good Telephone Etiquette
- Recordkeeping
- Interpersonal Communication
Timeline
Project and Programs Officer
National Youth Authority
10.2018 - Current
Front Desk Assistant
Stardex Marine Consult
04.2015 - 10.2015
Secretary
Fleet Car Rental
09.2014 - 03.2015
Secretary
Ghana Port and Harbours Authority
10.2013 - 07.2014
Sales Officer
Sony Ghana Limited
12.2009 - 07.2012
Certificate - Transport Business And Port Operations
Chartered Institute of Logistics And Transport (CILT)
Diploma - Communications Studies
Ghana institute of Journalism
Certificate - Computer Software: Microsoft Word, Excel, PowerPoi
IPMC
WASSCE - General Arts
Tema Secondary School