Aboagye Dacosta
Kumasi
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Committed and hardworking Job Title with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
4
4
years of professional experience
Work History
Cashier
Mall
12.2019 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
- Supported management in implementing operational improvements such as updated training manuals or revised schedules.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
University Of Cape Coast - Bachelor of Science ( Mathematics)
Tweniboa Koduah Senior High School
Kumasi, Ghana09.2017
Skills
- Product Restocking
- Drawer Balancing
- Product Recommendations
- POS Systems
- Customer Assistance
- Cash Register Operation
- ID Verification
- Payment Collection
- Cash Handling
- Returns Processing
- Customer Service
- Payment Processing
- Time Management Skills
- Loss Prevention
- Order Packaging
- Purchase Assistance
- Reports and Documents
- Cash Handling and Management
- Money Handling
- Currency Counting
- Order Taking
- Proficient in Software
- Order Verification
- Cash Drawer Balancing
- Sales Expertise
- Point of Sale Operation
- Inventory Control
- Daily Reporting
- Refunds and Exchanges
- Staff Training
- Identification Checks
- Guest Inquiries
- Staff Mentoring
- Cash Register Systems
Languages
English
Intermediate (B1)
Twi
Advanced (C1)
Timeline
Cashier
Mall
12.2019 - Current
University Of Cape Coast - Bachelor of Science ( Mathematics)
Tweniboa Koduah Senior High School
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