Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
Generic

ABIGAIL KORAN BOATENG

ACCRA

Summary

Results-driven Business Administrator with over five years of proven experience managing administrative operations, financial processes, and office coordination across dynamic business environments. Skilled in streamlining workflows, supporting senior management, and driving operational efficiency. Adept at budgeting, team coordination, vendor management, and ensuring compliance with internal policies and industry standards. Recognized for strong organizational skills, problem-solving abilities, and a commitment to delivering high-quality administrative support.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Business Administrator

Globetrotters Legal Africa
Accra
09.2021 - Current
  • Responsible for overseeing the day-to-day business operations of the law firm to ensure efficiency, compliance, and profitability.
  • Ensure compliance with regulatory and legal industry standards.
  • Support case management through data entry, document control, and records management.
  • Organise meetings, conferences, teleconferences, and travel arrangements for staff.
  • Provide customer service support by answering questions related to billing, scheduling appointments and other general inquiries.
  • Perform administrative tasks such as filing documents, updating databases, preparing reports and responding to inquiries.
  • Create presentations using Microsoft Office applications.
  • Coordinate with external vendors to ensure timely delivery of services or products.

Administrative Assistant

Ghana Civil Aviation Authority
Accra
08.2020 - 08.2021
  • Liaised with regulatory bodies, vendors, and internal stakeholders to ensure seamless communication and documentation.
  • Assisted in preparing documents for audits, inspections, and internal reviews.
  • Provided administrative support to aviation management teams, including calendar management, travel arrangements, and meeting coordination.
  • Answered questions from customers regarding products and services offered by the company.
  • Scheduled appointments between clients and customers and internal staff members.
  • Managed office supplies inventory and placed orders when necessary.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.

Administrative Assistant

Harwus Ghana Limited
Accra
09.2017 - 10.2019
  • Prepared delivery notes, invoices, and shipping documentation in line with cold chain standards.
  • Scheduled deliveries and monitored product movement to ensure timely dispatch.
  • Assisted with procurement, data entry, and general administrative duties.
  • Maintained accurate inventory and stock records for incoming and outgoing frozen goods.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Managed database systems containing customer contact information.
  • Compiled data from various sources into organized reports for review by management team.

Teaching Assistant Volunteer

Royal Diadem School
Accra
06.2016 - 12.2016
  • Assisted teachers with preparing lesson plans and materials for classes.
  • Engaged students in activities to promote critical thinking skills.
  • Observed student behavior and assisted with classroom management.
  • Provided tutoring services after school hours to struggling students.
  • Developed positive relationships with parents through email correspondence or phone calls regarding their child's education.
  • Assisted with grading assignments, tests, and other coursework according to established criteria.
  • Created interactive learning opportunities such as games or quizzes for students.

Childcare Assistant

Multikids Inclusive Academy & Pediatric Clinic
Accra
03.2014 - 02.2016
  • Carried out regular inspections of premises to ensure health and safety standards are met.
  • Provided safe and nurturing environment for children of all ages.
  • Encouraged self-expression through various art forms such as music, painting, drawing.
  • Collaborated with colleagues to provide a high standard of care for each child.
  • Maintained accurate records of daily attendance and other related information.
  • Participated in professional development opportunities related to childcare practices.
  • Observed and monitored the safety of all children in care.
  • Ensured compliance with relevant legislation, standards and regulations.

Education

Bachelor of Science - Consumer Science

University of Ghana
Accra
07-2020

High School Diploma -

Ghana National College

Skills

  • Human resource coordination
  • Administrative support
  • Strategic planning and execution
  • Office operations management
  • Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
  • Regulatory compliance
  • Time Management

Certification

  • Google Project Management, Google
    (Coursera) - 2022

Affiliations

  • Reading
  • Singing
  • Playing guitar
  • Swimming
  • Dancing

References

  • Enyo Dei-Tutu, HR Manager, Tullow Oil, +233 244257257
  • Paul Kontoh, General Service Director, Ghana Civil Aviation Authority, +233 202012433
  • Mr. Kow Acquaah, Physiotherapist, Korle Bu Teaching Hospital, +233 244 309 090

Timeline

Business Administrator

Globetrotters Legal Africa
09.2021 - Current

Administrative Assistant

Ghana Civil Aviation Authority
08.2020 - 08.2021

Administrative Assistant

Harwus Ghana Limited
09.2017 - 10.2019

Teaching Assistant Volunteer

Royal Diadem School
06.2016 - 12.2016

Childcare Assistant

Multikids Inclusive Academy & Pediatric Clinic
03.2014 - 02.2016

Bachelor of Science - Consumer Science

University of Ghana

High School Diploma -

Ghana National College

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ABIGAIL KORAN BOATENG