Intern
St Dominic Catholic Hospital
Akwiatia, Eastern Region
06.2023 - 08.2023
● Assisted in managing and maintaining the servers, routers, and switches.
● Help with setup and provision of internet access to routers and switches.
● Assisted with IP addressing, subnetting, and other routing concepts.
● Handled issues about back up management, reporting, and data recovery.
● Assisted with providing technical support and troubleshooting for hospital staff on various systems and devices.
● Assisted with the installation, configuration, and maintenance of various medical and office equipment, such as desktop computers, printers, scanners etc.
● Provided basic training and guidance to hospital staff on the use of IT systems, applications and software.
● Participated in the planning and execution of IT projects such as the implementation of new technologies or the migration of legacy systems to ensure seamless integration with hospital operations.
● Coordinated with the IT department to implement and test new software or system updates ensuring smooth transition for hospital staff.
● Maintained a detailed log of all hardware-related incidents, repairs and replacements which ensured effective tracking and reporting.