ABIGAIL ADOBEA ADDOBELLON
TEMA
Summary
Results-driven individual with a focus on delivering exceptional support for management, organizational, and customer needs. Skilled in customer relations and diplomatic communication. Poised and professional, demonstrating a total commitment to client and organizational satisfaction. Highly organized and dependable in successfully managing multiple priorities with a positive attitude, both independently and within a team setting. Proactively takes on added responsibilities to meet organizational goals, utilizing acquired skills and expertise to enable the organization to reach its goals and objectives.
Overview
2
2
years of professional experience
Work History
HR Administrative Assistant
Africa Global Logistics
11.2023 - Current
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Front Desk Officer/Customer Service Representative
Africa Global Logistics
09.2022 - 10.2023
- Answered customer telephone calls promptly, appropriately handled needs and redirected them when necessary
- Greeted visitors and clients upon arrival, offered assistance, and answered questions to build rapport and retention
- Booked appointments over phone, in person, and via email for clients and potential customers
- Welcomed each new arrival pleasantly and confirmed appointments and identification
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization
- Worked as a personal assistant to the Managing Director and Finance Director by sending in documents and cheques for their authorization, booking appointments, managing the daily agenda, preparing and disseminating correspondence etc
- Managed over 50 customer and employee calls per day
Education
GRADUATE DIPLOMA (LEVEL 6) - HUMAN RESOURCE MANAGEMENT
GLOBAL EXECUTIVE COLLEGE (IPED, UK)
ACCRA06.2022
EXECUTIVE CERTIFICATE - HUMAN RESOURCE MANAGEMENT
AFRICAN CENTER FOR CAPACITY BUILDING
ACCRA02.2020
GENERAL ARTS - HISTORY, FRENCH, LITERATURE, CRS
ABURI GIRLS' SENIOR HIGH SCHOOL
ABURI05.2017
Skills
- Customer Relations
- Task Prioritization
- Team Work
- Fast learning Abilities
- Proactive
- Strategic Planning
Languages
English
French
Hobbies and Interests
- Reading
- Learning a new skill
- Travelling or taking on new adventures
Timeline
HR Administrative Assistant
Africa Global Logistics
11.2023 - Current
Front Desk Officer/Customer Service Representative
Africa Global Logistics
09.2022 - 10.2023
GRADUATE DIPLOMA (LEVEL 6) - HUMAN RESOURCE MANAGEMENT
GLOBAL EXECUTIVE COLLEGE (IPED, UK)
EXECUTIVE CERTIFICATE - HUMAN RESOURCE MANAGEMENT
AFRICAN CENTER FOR CAPACITY BUILDING
GENERAL ARTS - HISTORY, FRENCH, LITERATURE, CRS
ABURI GIRLS' SENIOR HIGH SCHOOL
Similar Profiles
Opoku-Mensah OTUOOpoku-Mensah OTUO
Quality Manager at AFRICA GLOBAL LOGISTICS (FORMERLY BOLLORE TRANSPORT AND LOGISTICS)Quality Manager at AFRICA GLOBAL LOGISTICS (FORMERLY BOLLORE TRANSPORT AND LOGISTICS)
Moridav Costot Avenir SAYA MADZOUMoridav Costot Avenir SAYA MADZOU
Electromécanicien at Africa Global LogisticsElectromécanicien at Africa Global Logistics
ROBERT CHERUIYOTROBERT CHERUIYOT
Supervisor, Logistics Operations and GLC (CFAO Group Logistics Centre) at AFRICA GLOBAL LOGISTICSSupervisor, Logistics Operations and GLC (CFAO Group Logistics Centre) at AFRICA GLOBAL LOGISTICS