ABIGAIL ABENA SERWAA DEBRAH
Summary
Results-oriented professional seeking a key role in the growth efforts of a dynamic organization. Committed to contributing to the overall development of the organization.
Resourceful Administrator with background in managing office operations, coordinating with multiple departments, and improving administrative processes. Known for strength in strategic planning, team leadership and problem-solving. Demonstrated ability to streamline office operations for efficiency and productivity. Proven track record of positive impact on workplace environment and staff morale.
Overview
7
7
years of professional experience
Work History
Administrator
TINO SOLUTIONS LIMITED
05.2022 - 02.2023
- Welcoming and engaging with visitors; handling Logistics/Inventory
- Coordinate and manage all internal and external company events
- Handle all administrative and HR functions of the organization
- Executive Assistant to the C.E.O
- Screening phone calls, enquiries, and requests, and handling them whenever appropriate
- Organizing and maintaining calendars and making appointments for the C.E.O
- Carrying out background research and presenting findings
- Liaising with clients, suppliers, and other staff.
General Office Manager
IBM GHANA LIMITED
10.2019 - 01.2022
- Welcoming and engaging with visitors; handling Logistics/Inventory
- Scheduling of Appointments – Booking meeting appointments
- Handling Incoming and Outgoing calls
- Handling Enquiries – Assisting the sales department by furnishing clients with information about the company’s products, services, and other relevant information
- Administrative duties & supporting the finance department – Working on Invoice verification and auditing to ascertain their accuracy before passing it on to Finance Department
- Also entering the details of the invoices into the company’s system for processing
- Providing the financial Analyst with monthly excel analysis of incoming invoices and Expenses
- Performed other duties assigned by my manager.
Executive Assistant to Country General Manager
IBM GHANA LIMITED
08.2020 - 04.2021
- Arranging travels, visas, and accommodations; and taking notes or dictations at meetings to provide general assistance during presentations
- Screening phone calls, enquiries, and requests, and handling them whenever appropriate
- Organizing and maintaining calendars and making appointments for the Country Director
- Carrying out background research and presenting findings
- Liaising with clients, suppliers, and other staff
- Responsible for accounts and budgets
- Event Management.
Business Development and Sales Executive
SOLUTIONS PLATFORM LIMITED
02.2018 - 02.2019
- Created and presented proposals for new business opportunities.
- Coordinated resources across departments for successful execution of projects.
- Conducted market research and identified potential customers.
- Built relationships with key stakeholders within the organization.
- Prepared presentations for potential clients outlining product features and benefits.
- Maintained a database of current and prospective clients for future contact purposes.
- Negotiated contracts with clients to maximize profits.
Energy Advisor under The Energy Efficiency for Small and Scale Enterprise and Household Project
Energy Foundation and GIZ
07.2018 - 08.2018
- Data collection and analysis
- Advised households and businesses on Energy Efficiency and Management.
National Service Person (Teaching Assistant)
School of Performing Arts, University of Ghana-Legon
08.2016 - 07.2017
- Assisted Lecturer
- Organized Tutorials for the class
- Organized and supervised productions.
Education
Bachelor of Arts (Archaeology and Theatre Arts) -
University of Ghana, Legon-Accra
05.2016
WASSCE Certificate (General Arts) -
Yaa Asantewaa Girls Senior High School
05.2012
Skills
- Expense Monitoring
- Office Administration
- Schedule Coordination
- Executive Support
- Customer Service
- New Hire Onboarding
- Events Coordination
- Employee Supervision
- Supplies Ordering
- Travel Coordination
- Staff Management
- MS Office
- Meeting facilitation
- Office Management
- Network Administration
- Work Planning and Prioritization
Languages
Excellent, Excellent, Very Good, Very Good
Hobbies and Interests
Reading, Writing and Watching movies
References
- Jacinta Caroll Osei Tenkorang, Financial Analyst, IBM Ghana Limited, JACINTAO@gh.ibm.com, +233 50 492 7855
- Joyce Dzifa Gadze, Executive Assistant, IBM Ghana Limited, JGADZE@gh.ibm.com, +233 24 371 4662
Postaladdress
P.O.BOX C1705, CANTONMENTS, ACCRA
Personal Qualities
- Self Confidence
- Strong Analytical skills
- Leadership
- Good Communication skills
- Computer skills (Microsoft Word, Excel, Power Point)
Religion
Christianity
Personal Information
- Date of Birth: 11/17/92
- Nationality: Ghanaian
Timeline
Administrator
TINO SOLUTIONS LIMITED
05.2022 - 02.2023
Executive Assistant to Country General Manager
IBM GHANA LIMITED
08.2020 - 04.2021
General Office Manager
IBM GHANA LIMITED
10.2019 - 01.2022
Energy Advisor under The Energy Efficiency for Small and Scale Enterprise and Household Project
Energy Foundation and GIZ
07.2018 - 08.2018
Business Development and Sales Executive
SOLUTIONS PLATFORM LIMITED
02.2018 - 02.2019
National Service Person (Teaching Assistant)
School of Performing Arts, University of Ghana-Legon
08.2016 - 07.2017
Bachelor of Arts (Archaeology and Theatre Arts) -
University of Ghana, Legon-Accra
WASSCE Certificate (General Arts) -
Yaa Asantewaa Girls Senior High School
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