ABIGAIL TULASI
Kumasi
Summary
A well presented,articulate and confident individual with proven ability to provide exceptional customer service and contribute to company success
Overview
8
8
years of professional experience
Work History
Receptionist
Agengo Royal Hotel
Kumasi
09.2024 - Current
- Providing quality customer service
- Greeting visitors and answering phone calls
- Handling customer complaints and resolving them
Sales Assistant
Anh Hair
Hanoi
12.2021 - 03.2024
- Greeted customers and provided assistance
- Liaised with customers about their needs and requirements
- Handled complaints and passed them to the supervisor
Salesperson
Kumasi City Mall
Kumasi
03.2019 - 07.2021
- Assisted customers in selecting appropriate products or services for their needs.
- Conducted market research to identify selling possibilities and evaluate customer needs
- Provided excellent customer service and followed up with customers after sale
Mobile Money Agency
Mobile Telephone Network(MTN)
Accra
04.2017 - 08.2019
- Provided support service where account holders can register for mobile money service
- Facilitated transactions and provided support to customers
- Assisted customers with registration and provided liquidity for cash-in and cash-out transactions
Education
High School Diploma -
Adu Gyamfi Senior High School
Agona,Jamasi,Ashanti Region 05-2015
Skills
- Quality customer service skills
- Active listener with strong communication skills
- Multi-tasking
- Time management
- Adaptability
- Ambition
Languages
English
Advanced
C1
Sekpele(Guan)Native
Proficient
C2
Ashanti Twi(Native)
Proficient
C2
Timeline
Receptionist
Agengo Royal Hotel
09.2024 - Current
Sales Assistant
Anh Hair
12.2021 - 03.2024
Salesperson
Kumasi City Mall
03.2019 - 07.2021
Mobile Money Agency
Mobile Telephone Network(MTN)
04.2017 - 08.2019
High School Diploma -
Adu Gyamfi Senior High School