Hi, I’m
Abigail Opoku Mensah
Kumasi
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
years of professional experience
Work History
Ghana Highway Authority
Secretary (Nabco Trainee)
10.2018 - 09.2022
Job overview
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Train, supervise and provide feedback on tasks performed by lower-level clerical staff.
- Scheduled appointments and conducted follow-up calls to clients.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Entered data into system and updated customer contacts with information to keep records current.
- Organize and maintain files including bid documents, contract documents, subcontracts and purchase order.
- Processed, typed and edited reports and documents.
- Monitoring office supplies and ordering replacements.
- Cultivated interpersonal skills by building positive relationships with others.
Ghana Highway Authority
Secretary's Assistant (National Service Personnel)
09.2017 - 08.2018
Job overview
- Skilled at working independently and collaboratively in a team environment.
- Maintained the filing system of the office in an efficient manner.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance. For example, i assisted engineering team in taking routine field measurements such as Single Man Contracts, Pothole Patching and Grading and ditch cleaning.
- Typed and prepared reports
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Suntreso Government Hospital
Secretary Intern
07.2015 - 08.2015
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Assited the secretary in the distribution of meeting agendas and minutes to the hospital departmental heads.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by making photocopies, typing and filing documents.
- Ran errands for the general office.
Education
Kumasi Technical UniversityKumasi
from HND Secretaryship And Management Studies
07.2017
Skills
- Good communication
- Organisation and time management
- MS Office (Excel, Word and Powerpoint)
- Team work
- Relationship-building
References
References
Emmanuel Akuoko - Public Workers Department
Human Resources Manager - 0248690823
Ing. Samuel Osei-Asamoah - Ghana Highway Authority
Maintenance Manager - 0244177806
Ing. Fred Gyimah - Ghana Highway Authority
Road Area Manager - 0268828002
Languages
English
Upper intermediate (B2)
Asante Twi
Advanced (C1)
Timeline
Secretary (Nabco Trainee)
Ghana Highway Authority
10.2018 - 09.2022
Secretary's Assistant (National Service Personnel)
Ghana Highway Authority
09.2017 - 08.2018
Secretary Intern
Suntreso Government Hospital
07.2015 - 08.2015
Kumasi Technical University
from HND Secretaryship And Management Studies
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