Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Additional Information
Timeline
Generic
ABIGAIL NYARKO

ABIGAIL NYARKO

ACCRA,ACCRA

Summary

Goal-oriented and self -motivated individual who possess good teamwork ethnics, good presentation skills and good communication skills and is ever ready to use strong background in psychology to solve organizational problems through dedication, commitment and selfless devotion. Very passionate about work and can work with little or no supervision and adhere to strict timelines. Organized,dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals is one priority. Skilled in adapting to new situations and challenges to best enhance the organizational brand.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Revenue Assistant-Customs(National Service)

Ghana Revenue Authority
Accra
10.2021 - 09.2022
  • Worked hand in hand with Senior Revenue Officers of various department to undergo investigation exercises and assisted in relaying vital information to appropriate recipient.
  • Maintained relationships with Customs House Agents from Logistics companies and managed tantrums.
  • Managed over 20 Customs House Agents daily from logistics companies and responded to correspondences and enquiries from them.
  • Supported management by receiving, documenting and dispatching of manifest documents.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Demonstrated high level of respect, friendliness and willingness to help wherever needed.
  • Writing reports.
  • Checking documentation related to imported goods.
  • Supervised in destruction exercise of expired goods.
  • Maintained excellent attendance record, consistently arriving to work on time.

Customer Service Representative Intern

Ace Medical Insurance Limited, Barnes Road, Accra
Accra
11.2020 - 12.2020
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Established 5% accuracy by working hand in hand with claims department.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Communicated professionally with colleagues, freelancers and clients.
  • Entered documented claims into organizations computer database system and established about 5% accuracy of data entry.

Data Entry Clerk (Intern)

Crown Medical Centre
Accra
06.2019 - 07.2019
  • Completed data entry tasks with accuracy and efficiency.
  • Entered data into databases with speed and accuracy using 10-key pad.
  • Sorted documents and maintained organized filing process.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out daily duties accurately and efficiently.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Maintained excellent and consistent attendance record on daily basis.
  • Identified issues, analyzed information and provided solutions to problems.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Teacher

Samart School
Accra
09.2016 - 07.2017
  • Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
  • Communicated frequently with parents to know needs of child and how to tailor instructional strategies to meet learning needs.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Incorporated multiple types of teaching strategies into classroom.
  • Promoted physical, mental and social development using classroom games and activities.
  • Graded and evaluated student assignments, papers and course work.
  • Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
  • Completed about 40 termly reports, meal count sheets and attendance logs.
  • Supervised learning groups of students in classroom stations.

Education

Bachelor of Science - Psychology

University of Cape Coast
Cape Coast
11.2021

High School Diploma -

Methodist Girls High School
Mamfe - Eastern Region
05.2016

Skills

  • Data Entry
  • Proactive and Self-Motivated
  • Precision and Accuracy
  • Flexible and Adaptable
  • Collaboration
  • Good interpersonal communication
  • Transparency and accountability
  • Good team work ethnics

Accomplishments

  • Achieved 90% accuracy in completing data entry task into departments excel spreadsheet.
  • Collaborated with team of Officers in the destruction of expired goods.
  • Achieved positive results through effectively helping Senior Revenue officers to facilitate trade by working with time and ontime .

Certification

  • Introductory German Language Course Certificate by UCC German Language club- 4th February -19th April 2019.
  • Exit Strategy Summit Certificate by ESS Global Group-2019
  • Leadership Conference by Wellspring Leadership Consult and Ventures -25th February 2012.


Languages

English
Advanced (C1)

Additional Information

REFEREES

Mr. Divine Amesimeku.

Senior Revenue Officer.

Ghana Revenue Authority,Customs Division(K.I.A).

Investigations Department.

+233244806552.


Mr. James Amartey.

Chief Operations Officer.

Ace Medical Inssurance Limited.

Operations Department.

+233243349317.


Timeline

Revenue Assistant-Customs(National Service)

Ghana Revenue Authority
10.2021 - 09.2022

Customer Service Representative Intern

Ace Medical Insurance Limited, Barnes Road, Accra
11.2020 - 12.2020

Data Entry Clerk (Intern)

Crown Medical Centre
06.2019 - 07.2019

Teacher

Samart School
09.2016 - 07.2017

Bachelor of Science - Psychology

University of Cape Coast

High School Diploma -

Methodist Girls High School

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ABIGAIL NYARKO