Abigail Kwakye

• Developed strong rapport with patients and families by demonstrating empathy, active listening skills, and cultural sensitivity during interactions.
• Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
• Promoted patient safety by conducting thorough assessments, identifying potential risks, and implementing appropriate interventions.
• Implemented infection control measures within the clinical setting to minimize the risk of cross-contamination and maintain a safe environment for both patients and staff members.
• Increased patient satisfaction scores by providing compassionate care and addressing concerns in a timely manner.
• Managed time effectively to prioritize patient needs while adhering to strict schedules for medication administration, treatments, and documentation.
• Provided emotional support and counseling to patients dealing with difficult diagnoses or treatment decisions, helping them navigate complex medical situations with grace and resilience.
• Maintained accurate and thorough documentation of all patient encounters, ensuring compliance with regulatory requirements and facilitating seamless information-sharing among healthcare providers.
• Facilitated patient recovery by developing personalized care plans that incorporated both physical and emotional support strategies.
• Maintained up-to-date knowledge of best nursing practices, participating in continuing education courses and attending relevant conferences.
• Advocated for patients'' rights to informed decision-making regarding their healthcare options, ensuring they received the necessary information to make educated choices about their treatment plans.
• Exhibited strong leadership abilities when managing complex patient cases or overseeing the work of support staff members.
• Improved patient adherence to care plans by providing clear instructions, addressing misconceptions, and offering ongoing support during follow-up visits or phone calls.
• Collaborated with multidisciplinary teams to optimize patient outcomes through comprehensive treatment plans that addressed medical, social, and psychological factors.
• Utilized advanced assessment skills to identify subtle changes in patients'' conditions, allowing for early intervention and prompt management of potential complications.
• Served as a mentor to new nurses, offering guidance on clinical skills and fostering a supportive work environment.
• Reduced hospital readmission rates through effective discharge planning and patient education on selfcare.
• Streamlined medication administration processes to reduce errors and ensure accurate dosing for all patients.
• Enhanced interdisciplinary communication by coordinating with physicians, therapists, and case managers to develop individualized care plans for patients.
• Contributed to quality improvement initiatives within the nursing department by identifying areas of potential growth or inefficiency in current protocols or procedures.
• Monitored patient reactions after administering medications and IV therapies.
• Educated family members and caregivers on patient care instructions.
• Implemented care plans for patient treatment after assessing physician medical regimens.
• Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
• Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
• Communicated with healthcare team members to plan, implement and enhance treatment strategies.
• Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
• Evaluated patient histories, complaints, and current symptoms.
• Recorded details regarding therapies to keep patient charts updated.
• Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
• Followed all personal and health data procedures to effectively comply with NMC guidelines and prevent information breaches.
• Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
• Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
• Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
• Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
• Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
• Provided skilled, timely and level-headed emergency response to critically-ill patients.
• Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
• Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
• Equipped patients with tools and knowledge needed for speedy and sustained recovery.
• Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
• Performed triage on incoming patients and determined severity of injuries and illnesses.
• Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
• Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
• Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
• Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
• Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
• Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
• Investigated and resolved issues affecting hospital operations and patient care.
• Managed patients recovering from medical or surgical procedures.
• Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.

• Maintaining accurate, detailed paper-based and electronic records.

• Participate and lead in nursing Continuous Quality Improvement initiatives, in service education programs, unit meetings, and committee functions as assigned.

• Ability to adapt to changing work loads

• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
• Assessed physical, psychological, physiologic, and cognitive status of patients.
• Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
• Implemented medication and IV administration, catheter insertion, and airway management.
• Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
• Collaborated with physicians, pharmacists and therapists to deliver quality, evidence-based care.
• Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
• Educated patients on self-care management, empowering them to take an active role in their overall health and wellbeing.
• Acted as a patient advocate, ensuring their needs were met and their rights protected throughout their healthcare journey.
• Directed patient care by initiating and following through with plan of care, continuing care, and discharge instructions.
• Assisted physicians with diagnostic procedures, ensuring accurate results for optimal treatment planning.
• Reduced medication errors through meticulous charting and double-checking dosages.
• Improved patient satisfaction scores by providing empathetic, compassionate care to diverse populations.
• Participated in regular staff meetings to share best practices, address challenges, and foster collaboration among team members.
• Promoted a culture of safety by strictly adhering to infection control measures and reporting any potential hazards or concerns.
• Collaborated with interdisciplinary team members for comprehensive patient assessments and treatment plans.
• Evaluated patient histories, complaints, and current symptoms.
• Communicated with healthcare team members to plan, implement and enhance treatment strategies.
• Accompanied client to appointments and provided extra companion at social events
• Reported any changes in cleint needs and living conditions
• Planned and prepared nutritious meals adhering to allergy and dietary needs
• Utilized various interventions strategies to redirect client attention during stressful situations including de-escalation techniques and neutral tone and body language
• Safeguarding of patient and whistleblowing
• Perform light housekeeping task and assist patient to perform activities of daily living such as grooming, walking, bathing, cleaning and laundry.

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Established positive relationships with customers and other staff members.
• Responded sensitively and competently to service customers with diverse cultural backgrounds.
• Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
• Participated in team-building activities to foster teamwork and collaboration.
• Enhanced team collaboration by fostering a positive work environment and promoting open communication among staff members.
• Collaborated with colleagues on various projects, sharing knowledge and expertise while working together towards common objectives.
• Developed and improved time management and organizational skills to maximise personal productivity.
• Provided guidance and support to junior staff members in achieving performance goals.
• Liaised with management and other departments to maintain smooth operations.
• Implemented innovative problem-solving techniques during challenging situations, resulting in swift resolution of issues without compromising quality standards.
• Led training sessions for new staff, equipping them with necessary skills and knowledge for their roles.
• Maintained strict adherence to industry regulations, ensuring company compliance in all operations.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
• To be partly responsible for own education and professional development
• To ensure practice is evidence based & reflects standards required by the NMC professional code of practice & Trust policies.
• To demonstrate the ability to assess, monitor & implement care
• To be aware of the major incident plan (including the decontamination policy) and assist the unit manager in its implementation
• Maintaining appropriate and accurate written/ electronic nursing records and care plans regarding patient care in accordance with NMC guidelines
• Co operating with the introduction of ICT systems, utilize and analyze data and adopting the use of new systems in line with hospital policies and procedures