Overview
Work History
Education
Skills
Languages
Work Preference
Software
Timeline
Receptionist
ABIGAIL  KOKI

ABIGAIL KOKI

Accra

Overview

6
6
years of professional experience

Work History

Receptionist

NAP+ Ghana
02.2022 - Current
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.

Cashier

Shell Fuel Station
03.2018 - 05.2019
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

WASSCE - General Arts

Only Believe SHS
Koforidua, Ghana
09.2022

Skills

  • Administrative Support
  • Data Entry
  • Clerical Support
  • Office Management
  • Customer and Client Relations
  • PC Proficiency
  • Database Administration
  • Reception Desk Management
  • Staff Training
  • Daily Facility Operations

Languages

Hausa, Bassare,Twi, Ga, and English
Beginner (A1)

Work Preference

Work Type

Full TimePart Time

Work Location

RemoteOn-Site

Important To Me

Career advancementHealthcare benefitsPaid time offPaid sick leave4-day work weekWork-life balanceCompany CultureTeam Building / Company RetreatsFlexible work hoursWork from home optionStock Options / Equity / Profit SharingPersonal development programs

Software

Software developer

Timeline

Receptionist

NAP+ Ghana
02.2022 - Current

Cashier

Shell Fuel Station
03.2018 - 05.2019

WASSCE - General Arts

Only Believe SHS
ABIGAIL KOKI