ABIGAIL KLU
Administrative Assistant
ACCRA
Summary
OBJECTIVES: A Hardworking, resourceful, persistent and result-oriented person with outstanding interpersonal and communication skills seeking a challenging role that leverages my capabilities in the delivery of business goals while I also develop professionally.
Overview
23
23
years of professional experience
Work History
Personal Assistant
Lonex construction and Interior Design Limited
06.2024 - Current
- Developed processes for efficient workflow within the departmental structure.
- Coordinated meetings between internal departments and external partners.
- Greeted visitors in a professional manner and provided assistance with inquiries.
STAY - AT-HOME Mum
STAY - AT-HOME Mum
01.2013 - 04.2024
- Self -trained as a postpartum and weight loss expert after a surgery that rendered me unfit
- Acquired a skill in makeup Artistry
- Taught my children at home for two years during financial crises
- Engaged in petty trading of clothing and accessories
- Worked shortly with Caribbean Mega Mall as an Administrative Assistant before the Covid 19 pandemic
- Trained as a Loctician.
Sales Executive
PHC MOTORS LTD
06.2012 - 07.2012
- Solicited orders from clients in person and by phone
- Informed clients of estimated delivery schedule, service contracts, warranty, payment schedules or other information pertaining to purchased products
- Compiled lists of prospective clients for use as sales leads
- Prepared sales contracts for orders obtained
- Quoted prices and credit terms after due approval from Sales Manager
- Convinced clients to buy company’s products and acted as liaison between company, customers and other external sources
- Developed and maintained effective business relationships with clients
- Sourced establishments and institutions for display; coordinated with Marketing Officer to execute such displays and also attended them
- Worked in coordination with Vehicle’s Operations Manager to ensure delivery met the scheduled time
- Assisted in effective recovery of bounced cheques and ensured that all monies were collected
- Developed and maintained updated records/database of all sales activities and clients and made it available to management at all times
- Presented weekly reports/lead sheets of all deals such as clients’ details, vehicle of interest, payment terms, among others
- Participated in training courses and staff meetings as required.
Client Service Executive
B-SYSTEMS LTD
01.2009 - 10.2009
- Developed and nurtured new business relationships, generated and negotiated new income for the company to an agreed annual target in inward revenue, to increase year on year
- Presented company to potential clients through direct communication in face to face meetings, telephone calls and emails
- Ensured that company remained proactive and responsive to prospective clients
- Represented company at events and tradeshows by clearly demonstrating knowledge and expertise in the Company’s products and services
- Suggested ways in which products may be adapted or developed, and worked with clients to create new products that meet their needs.
Client Service Executive
GOLD COAST SECURITIES LIMITED
01.2007 - 01.2008
- Offered investment advice to clients
- Compiled returns from the regions and forwarded them to various units
- Attended to walk in clients
- Dispatched statements of account, contract notes and replies to clients’ letters
- Assisted clients to fill transactional forms appropriately
- Attended to clients’ complaint
- Telephoned clients to come in for cheques, for various transactions, when ready.
National Service Person
DAILY GUIDE
09.2006 - 08.2007
- As a National Service Personnel
- Duties - Sold of advertising space to corporate organizations
- Exploited market for new businesses
- Issued invoices to clients, and collected cheques from the same when ready
- Coordinated and filed both weekly and monthly reports
- Ensured that vehicles and drivers were available for marketing activities., Attended to clients.
Intern
GLOBAL YOUTH WORLD ORGANIZATION
05.2005 - 01.2005
- Duties - Distributed proposal letters to companies’
- Planned programs for the organization
- Drafted classical adverts for media houses
- Questioned and counseled of orphans and less privileged that responded to the advertisements.
Receptionist
ADVACED MULTIGRAPHICS LIMITED
04.2002 - 09.2003
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Sorted incoming mail and directed to correct personnel each day.
- Assisted in collating and packaging of various products.
Education
Professional Loctician
Mikesh Training Acadey
10.2021
Professional Makeup Artistry
Zaron Ghana
12.2015
University of Wales (DEFERRED)
02.2011
Diploma in Pubic Adinistraton
University of Ghana
05.2006
Certificare in Public Relatios
Quince Lincoln University Centre
08.2004
Certificate in French & Spanish -
Ghana Institute of Languages
07.2000
Certificate in MS Word And Excel
Lagacom Computr School
06.2000
Certificate -
Achimota High School
12.1999
Skills
Communication skills
Interpersonal skills
Microsoft 365
Interests
PERSONAL STRENGTHS: , Honest, Quick Learner, Hard Working, Confident, Self-Motivator.
EXTRACURRICULAR ACTIVITES: Active member of Public Administration Student’s Association, Legon (PASAL).
HOBBIES: Researching on the internet, Watching Movies, Listening to Music and Reading
References
REFEREES: Nancy Tomani Mrs Head, Legacy Fund Management limited Tel: +233 243 552 284 Mr. Frank Poku Chief Finance Officer no Bsystems Limited Tel: +233 244 245 154 Caterine Helen Osei Adminstrative Manager PHC Motors Limited LandRover Showroom Tel +233 266 378 835
Timeline
Personal Assistant
Lonex construction and Interior Design Limited
06.2024 - Current
STAY - AT-HOME Mum
STAY - AT-HOME Mum
01.2013 - 04.2024
Sales Executive
PHC MOTORS LTD
06.2012 - 07.2012
Client Service Executive
B-SYSTEMS LTD
01.2009 - 10.2009
Client Service Executive
GOLD COAST SECURITIES LIMITED
01.2007 - 01.2008
National Service Person
DAILY GUIDE
09.2006 - 08.2007
Intern
GLOBAL YOUTH WORLD ORGANIZATION
05.2005 - 01.2005
Receptionist
ADVACED MULTIGRAPHICS LIMITED
04.2002 - 09.2003
Professional Loctician
Mikesh Training Acadey
Professional Makeup Artistry
Zaron Ghana
University of Wales (DEFERRED)
Diploma in Pubic Adinistraton
University of Ghana
Certificare in Public Relatios
Quince Lincoln University Centre
Certificate in French & Spanish -
Ghana Institute of Languages
Certificate in MS Word And Excel
Lagacom Computr School
Certificate -
Achimota High School
Similar Profiles
Soban Akthar MalikSoban Akthar Malik
Civil-site-engineer at ODDS Interior Design and Construction CompanyCivil-site-engineer at ODDS Interior Design and Construction Company
Michele SimpsonMichele Simpson
Managing Director and Senior Interior Designer at SPRUCED Interior Design Firm and ConstructionManaging Director and Senior Interior Designer at SPRUCED Interior Design Firm and Construction
Mohamed Sobhi Mostafa MohmedMohamed Sobhi Mostafa Mohmed
BIM engineer at Monolith Interior Design and Construction L.L.CBIM engineer at Monolith Interior Design and Construction L.L.C
Nana Kwasi Anim Ahunu - DonkorNana Kwasi Anim Ahunu - Donkor
Intern at Public Service Commission, PSCIntern at Public Service Commission, PSC
Paulina AndohPaulina Andoh
Cleaner at Nikops Royal Hotel,Prince Edem Ahiati(0551338218)Cleaner at Nikops Royal Hotel,Prince Edem Ahiati(0551338218)