Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abigail Darkey

Accra

Summary

Seasoned Operations Manager and talented leader with Number years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

31
31
years of professional experience

Work History

Operations Manager

GCB BANk PLC
01.1993 - Current
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Identified issues, analyzed information and provided solutions to problems.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Gained strong leadership skills by managing projects from start to finish.
  • Organized and detail-oriented with a strong work ethic.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Supervised operations staff and kept employees compliant with company policies and procedures.

Education

Bachelor Of Science In Administration - Human Resource Management

University of Ghana

Bachelor Of Applied Science - Human Resources Development

University of Ghana
Accra Ghana
07.2011

Skills

  • Customer Relations
  • Adaptability
  • Leadership
  • Problem solving
  • Time management
  • Transferable

Timeline

Operations Manager

GCB BANk PLC
01.1993 - Current

Bachelor Of Science In Administration - Human Resource Management

University of Ghana

Bachelor Of Applied Science - Human Resources Development

University of Ghana
Abigail Darkey