A trained with special interest in personal and career development . Ambitious Communications Specialist possessing strong public relations, and communication. Excels in managing print communications and enforcing proactive media plans. Diverse credentials in both private and public industry sectors. Strategic communicator with extensive corporate experience developing and implementing innovative digital, internal and external communication strategies. Presents advanced writing, strategic planning and corporate communications skills. Committed to supporting company's initiatives and programs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hi, I’m
Abigail Addai Sarpong
Accra
Summary
Overview
5
years of professional experience
Work History
Parliament House Of Ghana
Administrative Assistant
2023.02 - Current (1 year & 7 months)
Job overview
- Managed approximately 30 incoming calls, emails and faxes per day from constituent, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent service through prompt responses to constituents of my Boss inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital information.
- Scheduled office meetings and client appointments for staff teams.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Parliament House Of Ghana
National Service Person
2021.09 - 2023.08 (1 year & 11 months)
Job overview
- Demonstrated adaptability by quickly learning new roles and responsibilities as needed throughout the service term.
- Delivered high-quality results within assigned projects, showcasing attention to detail and commitment to excellence.
- Enhanced teamwork skills by participating in group tasks and collaborating with fellow National Service members.
- Improved public speaking abilities through leading presentations and briefings during service activities.
- Built effective communication skills by liaising with diverse groups of people within the community and across different agencies.
- Promoted a positive image of National Service through professionalism, enthusiasm, and dedication to duty.
- Acquired knowledge of government operations while contributing to the successful execution of national programs.
Public Affairs Department, Ghana Police
Intern/Volunteer
2020.06 - 2020.12 (6 months)
Job overview
- Gained proficiency in various software applications by completing training sessions and applying knowledge to daily tasks.
- Supported organizational goals through diligent research, data analysis, and report generation.
- Increased awareness for key issues by creating engaging content for newsletters, blogs, and websites.
- Aided staff members with important projects as needed, displaying adaptability and commitment to success.
- Promoted organization''s mission through active engagement on social media platforms and community forums.
- Assisted in event planning and execution, ensuring smooth operations and participant satisfaction.
- Streamlined office operations by assisting with administrative tasks and maintaining organized workspaces.
- Sorted and organized files, spreadsheets, and reports.
Mind FM
Intern/Volunteer
2019.06 - 2019.08 (2 months)
Job overview
- Gained proficiency in various software applications by completing training sessions and applying knowledge to daily tasks.
- Supported organizational goals through diligent research, data analysis, and report generation.
- Increased awareness for key issues by creating engaging content for newsletters, blogs, and websites.
- Demonstrated strong leadership abilities during group tasks, motivating team members towards common objectives.
- Developed valuable skills in time management, problem-solving, and teamwork through hands-on experience.
- Assisted in news production and field interviews
Education
Ghana Institute of Journalism Accra, Ghana
Bachelor of Arts from Communication Studies
10.2021
University Overview
- Degree Awarded with Second Class Upper division
- 3.71 GPA /CGPA 3.12
Mac Senior High Kumasi, Ghana
High School Diploma
06.2016
University Overview
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Administrative Support
- Microsoft Word
- Computer Proficiency
- Filing
- Documentation and Recordkeeping
- Critical Thinking
- Strong Problem Solver
- Scheduling
- Professional Communication
- Office Management
- Dedicated Team Player
- Scheduling and calendar management
HOBIES
HOBIES
Learning foreign languages to enhance cross-cultural communication
Reading
Participating in community service projects
Joining student Organization focused on Global issues or Social Justices
Participating in Human Rights Advocacy campaigns or protest
Timeline
Administrative Assistant
Parliament House Of Ghana
2023.02 - Current (1 year & 7 months)
National Service Person
Parliament House Of Ghana
2021.09 - 2023.08 (1 year & 11 months)
Intern/Volunteer
Public Affairs Department, Ghana Police
2020.06 - 2020.12 (6 months)
Intern/Volunteer
Mind FM
2019.06 - 2019.08 (2 months)
Ghana Institute of Journalism
Bachelor of Arts from Communication Studies
Mac Senior High
High School Diploma
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