Abena Karikari Anane
Kumasi
Summary
Dedicated and organized operations manager with several years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in sales, management and process improvement. Possesses in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion.
Overview
3
3
years of professional experience
Work History
Operations Manager
Adomako Farms
Kumasi
10.2023 - Current
- Developed and implemented operational procedures to ensure quality standards are met.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Performed cost analysis for various projects to determine budget requirements.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Developed key performance indicators to measure effectiveness of operational processes.
- Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
National Service Person
CSIR- Forest Research Institute
Kumasi
11.2022 - 09.2023
- Organized and facilitated meetings with local stakeholders to discuss community needs.
- Conducted research into potential projects that could benefit communities through national service initiatives.
- Monitored progress on existing projects, providing updates when necessary.
- Created reports for senior management on project outcomes and successes.
- Compiled data from surveys conducted amongst participants of various programmes, analysing results in order to inform future decisions.
- Provided administrative support such as filing documents or creating presentations related to upcoming initiatives.
- Assisted in the development of a national service program to help disadvantaged communities.
- Coordinated outreach efforts to spread awareness about different programs offered by the organisation.
Intern
Trimark Aquaculture centre
Kumasi
10.2021 - 12.2021
- Developed presentations and organized events to promote products or services.
- Contributed ideas during brainstorming sessions to generate creative solutions.
- Performed quality checks on products prior to shipment or delivery.
- Supported senior staff members in the completion of complex projects within deadlines.
- Maintained accurate records of all activities performed throughout internship period.
Education
Bachelor of Science - Aquaculture And Water Resource Management
Kwame Nkrumah University of Science And Technology
Kumasi,Ghana09-2022
Skills
- Inventory Oversight
- Performance reporting
- Incidents management
- Program Administration
- Health and safety compliance
- Organizational Management
- Customer Service
- Marketing
- Budget Development and Management
- Team Building/Leadership
Languages
Twi
First Language
References
References available upon request.
Timeline
Operations Manager
Adomako Farms
10.2023 - Current
National Service Person
CSIR- Forest Research Institute
11.2022 - 09.2023
Intern
Trimark Aquaculture centre
10.2021 - 12.2021
Bachelor of Science - Aquaculture And Water Resource Management
Kwame Nkrumah University of Science And Technology
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