Abena Kyerewaa
Summary
Efficient Bulk Teller known for productivity and completing tasks with precision. Specialized in cash handling, fraud detection, and transaction accuracy. Excel in time management, problem-solving, and customer service, ensuring smooth financial operations and client satisfaction.
Overview
3
3
years of professional experience
Work History
Bulk Teller
Ecobank, Ghana
Accra
08.2024 - Current
- Adhered to financial services security and audit procedures.
- Rechecking cash of other tellers to ensure no shortage.
- Maintain accurate records of transactions and balance cash daily
- Submit cash analysis sheets and other reports to bank operations
- Balanced daily cash deposits and vault inventory with zero error rate.
- Processed customer transactions accurately and efficiently in accordance with established policies and procedures.
- Assisted customers with completing deposit slips correctly and accurately.
- Reported daily averages and shortages to operations department.
- Balanced daily transactions to ensure accuracy of funds received.
- Performed administrative duties including filing paperwork, answering phone calls, scheduling appointments.
- Provided excellent customer service by greeting customers warmly and courteously when they entered branch lobbies.
Administrative Assistant Intern
GDA MEDIA
Accra
03.2023 - 05.2024
- Processed invoices and payments in a timely manner while adhering to accounting regulations.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Created monthly reports on departmental activities using spreadsheet software programs such as Microsoft Excel.
- Supported planning and execution of company events and meetings, including logistics and attendee coordination.
- Prepared, proofread, and edited correspondence, reports, spreadsheets, presentations, and other documents.
- Monitored and responded to general inquiries received via email and telephone, directing them to appropriate personnel.
- Greeted visitors upon arrival and directed them to appropriate destinations within the building.
- Managed daily office operations and maintenance of equipment, ensuring efficient office workflow.
Audit Assistant, National Service Personnel
Cocoa Health and Extension Division
Sunyani
10.2021 - 03.2023
- Assisted in planning and conducting audits of company accounts and financial transactions.
- Maintained accurate accounts for cash, fixed assets and other transactions.
- Assisted external auditors during annual audits by providing requested documents and information.
- Wrote reports, authored papers and organized supporting documentation.
- Inspected accounts receivable and payable ledgers.
- Supported senior auditors in the preparation of audit documentation and audit work papers.
- Prepared detailed reports highlighting audit findings and recommendations for improvements.
Education
Post Graduate Diploma in Education - Education
Akenten Appiah-Menka University of Skills Training
Kumasi12-2022
Bachelor of Arts - English
Kwame Nkrumah University of Science And Technology
Kumasi10-2021
Diploma - Ghanaian Sign Language Interpretation
University of Cape Coast
Cape Coast09-2019
WASSCE - General Arts
Hope College
Gomoa Fetteh05-2017
Skills
- Professionalism and etiquette
- Fraud detection
- Relationship building and management
- Reliable
Timeline
Bulk Teller
Ecobank, Ghana
08.2024 - Current
Administrative Assistant Intern
GDA MEDIA
03.2023 - 05.2024
Audit Assistant, National Service Personnel
Cocoa Health and Extension Division
10.2021 - 03.2023
Post Graduate Diploma in Education - Education
Akenten Appiah-Menka University of Skills Training
Bachelor of Arts - English
Kwame Nkrumah University of Science And Technology
Diploma - Ghanaian Sign Language Interpretation
University of Cape Coast
WASSCE - General Arts
Hope College