Abdul Rashid Enusah
Accra
Summary
Trusted Computer Technician skilled at safeguarding business continuity by maintaining maximum performance and reliability of owned assets. Provides consistent repair and replacement services. Proponent of impactful preventive maintenance and responsive corrective measures.
Overview
18
18
years of professional experience
Work History
Secretary
Streamside Property
Madina-Accra
01.2024 - Current
- Provided technical support for client inquiries via telephone and email.
- Performed basic network troubleshooting and maintenance activities.
- Diagnosed issues with existing computer systems and identified solutions to resolve them.
- Upgraded computers with new hardware components like processors, RAMs.
- Repaired malfunctioning laptop computers by replacing parts such as motherboards, hard drives, memory modules.
Attendant
Fastnet Internet Cafe
Madina-Accra
06.2006 - 09.2024
- Trained new staff on operational procedures and customer service standards.
- Managed wide variety of customer service and administrative tasks to resolve customer issues.
- Configured and maintained routers, switches, firewalls, wireless networks and other network devices.
- Created detailed documentation of all configurations, processes and procedures related to the network environment.
- Installed software updates on servers, routers, firewalls, and other network devices.
- Assisted in the design of local area networks and wide area networks.
Education
Computer System Administration
Intercom Programming & Manufacturing Co.(IPMC)
NorthLegon -Accra11-2014
Some College (No Degree) - Motor Vehicle Mechanic
NORMAL TECHNICAL SCHOOL
Koforidua-Ghana05-2002
Skills
- Issue diagnosis and resolution
- Application software testing
- IT Security Management
- Computer configurations
- System Upgrades
- Server installations
- Network Operating Systems
Timeline
Secretary
Streamside Property
01.2024 - Current
Attendant
Fastnet Internet Cafe
06.2006 - 09.2024
Computer System Administration
Intercom Programming & Manufacturing Co.(IPMC)
Some College (No Degree) - Motor Vehicle Mechanic
NORMAL TECHNICAL SCHOOL
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