Abdulkareem Najm
Accra
Summary
Dynamic Retail Sales Associate with proven expertise at Hollard Insurance, excelling in insurance processing and customer relationship management. Recognized for enhancing customer satisfaction through effective communication and conflict resolution. Adept at managing inventory and policy renewals, consistently delivering exceptional service and fostering team collaboration to achieve sales goals.
Overview
5
5
years of professional experience
Work History
Retail sale Associate
Hollard insurance
Accra
04.1996 - Current
- Assisted customers with product selection and insurance inquiries.
- Processed insurance applications and policy renewals accurately.
- Collaborated with team members to enhance customer service initiatives.
- Helped customers by answering questions and locating merchandise.
- Handled customer complaints in a professional manner.
- Greeted customers upon entering the store and provided assistance.
- Completed transactions in an efficient manner while providing excellent customer service.
- Demonstrated knowledge of store products and services.
- Provided product information and answered customer questions.
Education
Project Management - Project Management
IDMC GHANA
03.2024 - 04.2024
Digital Sales And Marketing - Digital Sales And Marketing
IDMC GHANA
02.2024 - 03.2024
Bachelor of Arts - Interpreted Business Studies
University For Development Studies
Wa Upper West, GhanaSkills
- Product knowledge
- Point of sale
- Insurance processing
- Inventory management
- Sales reporting
- Customer relationship management
- Supply restocking
- Policy renewal tracking
- Effective communication
- Problem solving
- Conflict resolution
- Team collaboration
Timeline
Project Management - Project Management
IDMC GHANA
03.2024 - 04.2024
Digital Sales And Marketing - Digital Sales And Marketing
IDMC GHANA
02.2024 - 03.2024
Retail sale Associate
Hollard insurance
04.1996 - Current
Bachelor of Arts - Interpreted Business Studies
University For Development Studies