ABDUL GANIE KARIM
IT SUPPORT
Accra
Summary
Detail-oriented IT professional with experience in technical support, cybersecurity, logistics, and business administration. Certified in Cybersecurity (ISC2 CC) and Google IT Support, currently advancing through IBM’s Cybersecurity Analyst program. Skilled in troubleshooting, network setup, inventory management, and administrative support. Strong problem-solving and communication abilities, with a passion for using technology to improve efficiency and security.
Overview
4
4
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Logistics Officer
ITHMAAR ORPHANAGE, QATAR CHARITY-GHANA OFFICE
08.2024 - 05.2025
- Managed and maintained inventory of essential supplies, including food, educational materials, medical supplies, clothing, janitorial products, and personal care items.
- Oversaw proper storage and organization of supplies in compliance with hygiene and safety standards.
- Tracked inventory usage and monitored stock levels using QuickBooks to ensure timely replenishment and avoid shortages.
- Collaborated with heads of departments—education, kitchen, caregiving, and health—to assess needs, prepare requisitions, and coordinate effective distribution of supplies.
- Generated monthly inventory and usage reports to support planning, budgeting, audits, and overall accountability.
- Partnered with the Head of Kitchen to issue and deliver food items for daily meal preparation.
Student Intern
NATIONAL HEALTH INSURANCE AUTHORITY
07.2021 - 10.2021
- Assisted the IT department with the maintenance and troubleshooting of office hardware, software, and network systems.
- Helped manage electronic records by entering and verifying data into the health insurance system.
- Observed and applied basic data security principles when handling sensitive client information.
- Participated in system updates, routine maintenance, and IT support documentation under the guidance of senior IT staff.
- Drafted and submitted weekly reports to the university supervisor, detailing tasks assigned, successes achieved, and challenges encountered.
Education
Bachelor of Science - INFORMATION TECHNOLOGY
ISLAMIC UNIVERSITY OF MADINAH
MADINAH, KINGDOM OF SAUDI ARABIA 05.2001 -
DIPLOMA - ARABIC LANGUAGE
ISLAMIC UNIVERSITY OF MADINAH
MADINAH, KINGDOM OF SAUDI ARABIA 05.2001 -
DIPLOMA - BASIC EDUCATION (GENERAL)
JASIKAN COLLEGE OF EDUCATION
JASIKAN, OTI-REFGION, GHANA 05.2001 -
Skills
- Technical Support Communication
- Basic Network Security Concepts
- Risk Identification and Reporting
- Understanding of CIA Triad (Confidentiality, Integrity, Availability)
- Python programming
- Inventory Management
- Recordkeeping & Accountability
- Attention to detail and accuracy
- Effective time management and task prioritization
- Collaboration and teamwork
- Adaptability and flexibility
Certification
Google IT Support Professional Certificate
Timeline
Google IT Support Professional Certificate
05-2025
Certified in Cybersecurity (CC), ISC2
01-2025
Logistics Officer
ITHMAAR ORPHANAGE, QATAR CHARITY-GHANA OFFICE
08.2024 - 05.2025
Student Intern
NATIONAL HEALTH INSURANCE AUTHORITY
07.2021 - 10.2021
Bachelor of Science - INFORMATION TECHNOLOGY
ISLAMIC UNIVERSITY OF MADINAH
05.2001 -
DIPLOMA - ARABIC LANGUAGE
ISLAMIC UNIVERSITY OF MADINAH
05.2001 -
DIPLOMA - BASIC EDUCATION (GENERAL)
JASIKAN COLLEGE OF EDUCATION
05.2001 -