ABDULAI ALHASSAN
Kumasi,AH
Summary
Result-driven business account manager with over ten years of experience in prospecting, closing deals and customer relationship management. Proven record of leveraging sales tools to drive sales efficiencies and increase revenue. Seeking a dynamic and challenging role to challenge myself and contribute to business success.
Overview
12
12
years of professional experience
Work History
Field Based Accounts Manager - Mining (Key Accounts)
VIVO ENERGY GHANA
02.2016 - Current
- Managing and developing existing mining customers in line with the Customer Value Preposition (CVP)
- Engaging in price negotiations, assisting in preparing contracts, managing Day Sales Outstanding, Accounts Overdue and working in line with the Manual of Authority
- Working closely with the Mining Sales Analyst & Credit Support contact to manage customer pricing and rebates
- Achieving individual sales targets and contributing to overall team performance
- Actively prospecting for new mining businesses, practicing sales 1st disciplines which include Customer Relationship Management (CRM), effective call planning, call reporting, use of sales funnel, development of account plans and maintaining top three and big three focus
- Ensuring the availability of stocks at mining customer depots in my portfolio
- Preparing monthly sales reports for management's consideration
- Creating and maintaining good business relationship with existing mining customers as well as prospective mining customers
- Conducting Site Safety Inspection at customer sites and discussing the outcome of the inspection with responsible parties
- Spearheading the organization of technical trainings for key personnel within customers' organisation
- Key Achievements: - Recovering over $5 million in debt
- Signing on a customer with 1.4 million litres in lubes volume per annum
- Maintaining business with a customer when relationship completely broke down
- Assisting to maintain our biggest fuel customer in tender
- Winning awards for consistently growing lubes volumes for two months in the last quarter of 2018.
Field Based Accounts Manager - Upstream & Agroforestry
VIVO ENERGY GHANA
03.2015 - 01.2016
- Managed all sales to commercial customers in the Agroforestry sector in Ghana
- Developed and managed fuel and lubricants sales to customers in the upstream sector including bunkering
- Took and followed up with all customer orders until final delivery to the customer
- Followed up with payments from customers during and at the end of credit periods
- Reconciled all sales accounts in my portfolio
- Prepared monthly sales reports for management consideration
- Directly supervised fuel bunkering activities
- Created and maintained good business relationship with customers
- Prospected for additional customers into my portfolio
- Conducted Site Safety Inspection at customer sites and discussed results with responsible parties
- Spearheaded the organization of technical trainings for commercial customers as part of my customer value proposition
- Key Achievements: - Signed seven customers with a combined volume of 2.5 million litres per annum
- Revived bunkering business and was chosen as the partner of choice by the US Navy
- Increased lubes sales to existing customers by about 30%
- Revived business with customers we had difficulties with previously.
Field Based Accounts Manager
VIVO ENERGY GHANA
03.2014 - 02.2015
- Managed fuels, lubricants and bitumen sales accounts of commercial customers in the Western and Central regions of Ghana
- Took and followed up with all customer orders until final delivery to the customer
- Followed up with payments from customers during and at the end of credit period
- Reconciled all sales accounts in my portfolio
- Created and maintained good business relationship with customers
- Prospected for additional customers into my portfolio
- Prepared monthly sales reports for management consideration
- Conducted Site Safety Inspections at customer sites and discussed results with responsible parties
- Spearheaded the organization of technical trainings for commercial customers as part of my customer value proposition
- Key Achievements: - Revived business with a key bitumen customer on cash basis
- Signed on two key customers engaged in the Takoradi port expansion project
- Maintained all existing business and increased sales to them by about 10%.
National Service and Contract - Vivo Energy
Takoradi, Ghana
11.2012 - 02.2014
- Responsible for fuels, lubricants and bitumen sales to commercial customers of the company in Takoradi and its environs
- Followed up on all orders until final delivery to the customer
- Followed up with payments from customers during and at the end of credit period
- Conducted Site Safety Inspections at customer sites and discussed results with responsible parties
- Created and maintained good business relationship with customers
- Prospected for new commercial customers
- Took daily stocks of lubricants at the depot to ensure customers' requirements are readily available
- Assisted in other depot activities such as bitumen discharge when required.
Education
BSc. Electrical and Electronics Engineering -
University of Mines and Technology, Tarkwa
01.2013
Skills
- Microsoft Office suite (MS Word, MS Power point, MS Excel, MS Outlook)
- JD Edwards Workbench
- SAP
- Account Management
- Collections
- Teamwork and Collaboration
- Relationship Building
- CRM Systems
- Business Development
Accomplishments
- Recovering over $5 million in debt.
- Rated outstanding in performance for the year 2022.
- Maintaining business with a customer when relationship completely broke down.
- Signed seven customers with a combined volume of 2.5 million litres per annum between 2015 & 2016.
- Increased lubes sales to existing customers by about 30% in 2016.
Attributes
- Fast learner
- Good team player
- Easily adapt to changing environment
- Ability to face challenges
- Good marketing and negotiation skills
- Very good analytical skills
- Very good customer service
- Very good human management skills
- Good interpersonal and communication skills
- Extensive knowledge in Health, Safety, Security and Environment (HSSE) practices.
Trainingprogramsandotheractivities
- Participant: Lubes Demand Planning, Supply Planning, Inventory Management and Sales & Operations Training (2018), Vivo Energy Ghana, Accra
- Participant: Own Your Growth Training (2015), Vivo Energy Ghana, Accra
- Participant: Prevention of Financial Crime, Vivo Energy Ghana, 2015
- Participant: Retail Economics, Vivo Energy, 2014
References
- Mr. Kwabena Ampong, Commercial Manager, Zen Petroleum, P. O. Box CT 3695, Accra, +233 244342745, koampong@gmail.com
- Mr. Jerry Mensah, Marketing Manager, Toyota Ghana Limited, Ring Road Industrial Area, Accra, +233 242504500, jmensah@toyotaghana.com / j.kojo2608@gmail.com
- Mr. Solomon Nunoo, Electrical and Electronics Department, University of Mines and Technology (UMaT), P. O. Box 237, Tarkwa, +233 244752840, snunoo@umat.edu.gh
Timeline
Field Based Accounts Manager - Mining (Key Accounts)
VIVO ENERGY GHANA
02.2016 - Current
Field Based Accounts Manager - Upstream & Agroforestry
VIVO ENERGY GHANA
03.2015 - 01.2016
Field Based Accounts Manager
VIVO ENERGY GHANA
03.2014 - 02.2015
National Service and Contract - Vivo Energy
Takoradi, Ghana
11.2012 - 02.2014
BSc. Electrical and Electronics Engineering -
University of Mines and Technology, Tarkwa
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