Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Vodafone Hero Award ,April 2013
Timeline
Generic

Abdul-Majeed Inusah

Tamale

Summary

Enthusiastic HR coordinator eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of functions and training in Skills. Motivated to learn, grow and excel in organizational development

Overview

14
14
years of professional experience

Work History

Regional HR Coordinator

Vodafone Ghana
Accra
04.2014 - 09.2021

Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, holiday shifts.
  • Managed over 45 team of employees, overseeing hiring, training and professional growth of employees.
  • Saved amount of 150,000. Ghana cedis by implementing cost-saving initiatives that addressed long-standing problems.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Managed team of employees, overseeing hiring, training and professional growth of employees
  • Onboarded new temps by entering employee information into systems
  • Successfully maintained clean, valid driver's license and access to reliable transportation
  • Carried out day-day-day duties accurately and efficiently.

Regional Sales Manager

Vodafone Ghana
Accra
01.2011 - 04.2014
  • Achieved regional sales objectives by coordinating sales team, developing successful strategies and servicing accounts to strengthen business relationships.
  • Finalized sales contracts with high-value customers.
  • Targeted prospects in other territories through careful research of competitor products, services and trends
  • Effectively recruited and hired highly talented individuals bringing exceptional skills and expertise to sales team
  • Achieved regional sales objectives by coordinating sales team, developing successful strategies and servicing accounts to strengthen business relationships
  • Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation
  • Managed over 112 customers calls day which resulted into 1 5% increased sales.

Assistant Customer Care Manager

Ghana Telecommunication Company
Accra
01.2008 - 01.2011
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Improved operations through consistent hard work and dedication.
  • Served customers and followed outlined steps of service.
  • Achieved 2 5% increased in sales per year by adapting proactive strategies to increase footfalls.

Education

Masters In Business Administration - Marketing

Kwame Nkrumah University of Science And Technology
Kumasi, Ghana
11.2014

Bachelor Of Arts - Sociology

University of Ghana,Legon.
Accra, Ghana.
05.2006

Higher National Diploma - Marketing

Accra Technical University
Accra, Ghana.
10.2004

Skills

  • Flexible & Adaptable
  • Collaboration
  • Conflict Resolution
  • Customer Service
  • Flexible and Adaptable
  • Self-motivated professional
  • Good listening skills
  • Decision Making
  • Team building

Accomplishments

  • Resolved product issue through consumer testing.
  • Collaborated with team of fifty four employees in the development of CSR policies roadshow,and sales campaign projects.
  • Achieved Result by completing various tasks with accuracy and efficiency.

Vodafone Hero Award ,April 2013

This was in recognition of outstanding behaviour in respect of Vodafone values.

Timeline

Regional HR Coordinator

Vodafone Ghana
04.2014 - 09.2021

Regional Sales Manager

Vodafone Ghana
01.2011 - 04.2014

Assistant Customer Care Manager

Ghana Telecommunication Company
01.2008 - 01.2011

Masters In Business Administration - Marketing

Kwame Nkrumah University of Science And Technology

Bachelor Of Arts - Sociology

University of Ghana,Legon.

Higher National Diploma - Marketing

Accra Technical University
Abdul-Majeed Inusah