Summary
Overview
Work History
Education
Skills
Certification
Profile
Timeline
Generic

Abdul-Latif Mahama

Accra

Summary

Results-driven IT professional specializing in server configuration and security management. Enhanced system performance and provided user support while training staff effectively. Experienced in classroom management and lesson planning, fostering collaboration and advancing technology to improve operational efficiency.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Senior Information Technology Assistant

Electricity Company of Ghana
Accra
09.2022 - Current
  • Configuring new physical servers and setting up virtual machines for the various functional units.
  • Making use of the right tools to maintain and monitor various systems (both real and virtual machines) in the datacenter.
  • Delivering technical support to end-users across departments, enhancing system usability and satisfaction.
  • Managing SCCM console, deploying agents on all endpoints and training user support staff.
  • Managing user accounts and security groups in Active Directory.
  • Training new recruits and junior staff on Active Directory best practices and troubleshooting techniques.
  • Resolving discovered weaknesses in computer systems promptly to minimize security risks.
  • Maintaining comprehensive documentation and ensured regular updates of systems and related services.

National Service Personnel

National Communication Authority
Accra
07.2021 - 08.2022
  • Installed software programs and windows updates.
  • Troubleshot general IT issues to support user needs.
  • Assisted the IT records office in scanning and archiving documents.
  • Facilitated outreach programs to link SIM users with Ghana cards.
  • Collaborated with cross-functional teams to meet project goals.

Intern (Mentee)

Walewale Senior High Technical School
Walewale
01.2021 - 04.2021
  • Supported mentor and school by managing administrative tasks and facilitating co-curricular events.
  • Coordinated with staff to schedule and implement extracurricular activities, enhancing student participation.
  • Participated in school events, promoting student engagement and teamwork.
  • Assisted teachers in preparing instructional materials for various subjects.
  • Organized classroom supplies and ensured a tidy learning environment to promote effective teaching.

Data Entering Clerk

Electoral Commission
Walewale
03.2012 - 04.2012
  • Processed voter registration applications for accuracy and compliance, facilitating timely voter participation.
  • Verified accuracy of all paperwork prior to submission for processing, reducing errors in voter data management.
  • Maintained accurate records of election activities and voter information, ensuring integrity of electoral process.
  • Assisted in organizing electoral materials for distribution to polling stations.

Research and Data Assistant

Resiliency in Northern Ghana (RING - USAID)
Tamale
06.2019 - 07.2019
  • Collected and organized data for program evaluation and reporting.
  • Compiled daily reports to summarize collected data, supporting program evaluation.
  • Collaborated with team members to ensure data accuracy and consistency.
  • Supported field staff with data entry and documentation processes.
  • Explained E-consent form to households, ensuring understanding prior to data collection.

Subject Teacher

Ghana Education Service
Janga D/A JHS
09.2011 - 07.2017
  • Instructed students in mathematics and information and communication technology.
  • Developed engaging Mathematics and ICT lesson plans aligned with curriculum standards.
  • Facilitated interactive classroom discussions to enhance student participation.
  • Assessed student performance through regular tests and feedback sessions.
  • Provided individualized support to students with diverse learning needs.
  • Implemented classroom management strategies to maintain a positive learning environment.
  • Supported extra-curricular activities to enhance student engagement in subject area.
  • Assisted in managing administrative duties to ensure smooth school operations.
  • Computed and submitted CAMFED bursary reports to support funding for girls' education.

Teacher Mentor

Campaign for Female Education (CAMFED), GHANA
Janga
09.2014 - 08.2016
  • Fostered relationships with parents, facilitating collaboration to support student learning and development.
  • Guided beneficiaries on girl child issues, enhancing their understanding and awareness.
  • Distributed bursary items to sponsored schoolgirls, ensuring access to essential resources.
  • Compiled and submitted reports about beneficiaries to the regional office for review.

IT Assistant

Janga Community ICT Center
Janga
09.2012 - 08.2015
  • Oversaw computer usage and performed routine maintenance on equipment to ensure reliability and availability for community members.
  • Coordinated administrative operations of community ICT center, ensuring smooth functionality and support for users.
  • Presented reports on center conditions at community committee meetings, facilitating informed decision-making and resource allocation.
  • Developed engaging lesson plans tailored to diverse student needs.

Education

B.Sc. - ICT Education

University of Education
Winneba
09-2021

B.Ed. - Science Education

University of Cape Coast
Cape Coast
05-2014

Diploma - Basic Education (Science & Mathematics)

Tamale College of Education
Tamale
09-2011

Secondary Education WASSCE - Agriculture Science

Nalerigu Senior High School
Nalerigu
09-2006

Junior High School - BECE

Janga D/A Junior High School
Janga
04-2003

Skills

  • Active directory administration
  • Server configuration
  • Virtual machine setup
  • System monitoring
  • Security management
  • IT asset management
  • IT policy development
  • Process documentation
  • User training
  • IT training programs
  • Performance evaluation
  • Time management

Certification

• Official ISC2 CC Online Self-Paced Training.
• Certified in Cybersecurity (CC), ISC2 Certification.

Profile

Abdul-Latif Mahama, 11/11/87, Male, Ghanaian, Married, +233245393395, +233249855222, a.latifmahama87@gmail.com, Accra, Greater Accra

Timeline

Senior Information Technology Assistant

Electricity Company of Ghana
09.2022 - Current

National Service Personnel

National Communication Authority
07.2021 - 08.2022

Intern (Mentee)

Walewale Senior High Technical School
01.2021 - 04.2021

Research and Data Assistant

Resiliency in Northern Ghana (RING - USAID)
06.2019 - 07.2019

Teacher Mentor

Campaign for Female Education (CAMFED), GHANA
09.2014 - 08.2016

IT Assistant

Janga Community ICT Center
09.2012 - 08.2015

Data Entering Clerk

Electoral Commission
03.2012 - 04.2012

Subject Teacher

Ghana Education Service
09.2011 - 07.2017

B.Sc. - ICT Education

University of Education

B.Ed. - Science Education

University of Cape Coast

Diploma - Basic Education (Science & Mathematics)

Tamale College of Education

Secondary Education WASSCE - Agriculture Science

Nalerigu Senior High School

Junior High School - BECE

Janga D/A Junior High School
Abdul-Latif Mahama