Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
References
Conferences & Professional Development
Timeline
Generic
Abdul-Karim Alhassan

Abdul-Karim Alhassan

IT Officer
Accra,Greater Accra Region

Summary

Professional Summary

Results-driven IT Officer and Full-Stack Web Developer with extensive experience in designing, developing, and implementing enterprise web applications, business process automation solutions, and API integrations. Proficient in PHP, Laravel, MySQL, Oracle Database, JavaScript, HTML, CSS, Bootstrap, and Tailwind CSS, with a strong background in developing secure, scalable, and user-focused systems. Experienced in integrating third-party services, automating business workflows, managing databases, and providing technical support for enterprise applications and IT infrastructure. A quick learner with excellent analytical and problem-solving skills, committed to delivering innovative technology solutions that enhance operational efficiency and drive digital transformation.

Overview

5
5
years of professional experience
2
2
Certification
5
5
years of post-secondary education

Work History

IT Technician

Ghana Union Assurance Ltd.
03.2024 - Current

Key Responsibilities

  • Designed, developed, and maintained enterprise web applications using PHP, MySQL, Oracle Database, HTML5, CSS3, JavaScript, Bootstrap, Tailwind CSS, and Laravel.
  • Developed and integrated RESTful APIs with third-party platforms, including the National Insurance Commission (NIC) and SMS service providers.
  • Automated business processes by integrating Oracle databases with web applications to improve operational efficiency and reduce manual work.
  • Designed and implemented secure user authentication, role-based access control, session management, and password recovery mechanisms.
  • Developed responsive dashboards with analytics, reporting, and real-time monitoring capabilities.
  • Built data synchronization services between Oracle databases and cloud-hosted MySQL databases.
  • Created automated notification systems using SMS and email APIs for customer communication and policy reminders.
  • Designed database schemas, SQL queries, stored procedures, and optimized database performance.
  • Developed PDF and Excel export functionalities for reports and management information.
  • Implemented image uploads, document management, QR code generation, barcode functionality, and file validation.
  • Provided technical support for internal business systems, diagnosing and resolving software, hardware, and network-related issues.
  • Installed, configured, and maintained computer hardware, software, printers, and network infrastructure.
  • Supported system deployments, testing, maintenance, and production releases.
  • Collaborated with software vendors and internal departments to gather requirements and implement system enhancements.
  • Assisted with API troubleshooting, Oracle database connectivity, and production issue resolution.
  • Prepared technical documentation, user guides, training materials, and weekly IT operational reports.

Major Systems Developed

  • Vehicle Verification System (Veri-Sure)
  • Marine Insurance API Integration (MAID)
  • Motor Insurance Database Integration (MID/MIDII)
  • SMS Renewal Notification System
  • Insurance Agent Registration & Management System
  • Prospect & Appointment Management System
  • Cheque Register Management System
  • Staff Profile & Digital ID System
  • Salvage Vehicle Management & Online Bidding System
  • Hostel Room Allocation & Student Application System
  • Dispatch Management System
  • Electronic Receipt (E-Receipt) Management System
  • Assets All Risks Premium Calculator

National Service - IT Department

GHANA UNION ASSURANCE
Osu
11.2022 - 10.2023
  • Key Responsibilities & Achievements
  • Designed and developed corporate digital content, including social media graphics and promotional campaign materials.
  • Created professional festive and commemorative visual designs for organizational communications.
  • Installed, configured, and maintained computer hardware, software, and peripheral devices.
  • Assisted in network infrastructure setup, troubleshooting, and maintenance to ensure reliable connectivity.
  • Designed and developed web-based business applications, including a digital dispatch management system, to improve operational efficiency.
  • Provided technical support to staff by diagnosing and resolving hardware, software, and network-related issues.
  • Participated in IT infrastructure deployment, system upgrades, and routine maintenance activities.
  • Supported digital transformation initiatives through the development and implementation of internal web solutions.

Intern - Web Developing

GITPLUS
Accra, Greater Accra
09.2021 - 10.2021

Key Responsibilities & Achievements

  • Designed and developed responsive user registration interfaces using HTML and CSS.
  • Established and managed MySQL database connections for dynamic web applications.
  • Developed server-side functionalities using PHP and MySQL for data processing and storage.
  • Wrote and optimized SQL queries for efficient database operations.
  • Gained practical experience in front-end and back-end web development technologies.
  • Learned and applied the distinct roles of HTML for presentation and PHP for server-side programming in dynamic web applications.
  • Collaborated on web development projects while adhering to industry best practices for coding and database management.

Education

Bachelor of Science - Computer Science

Accra Technical University
Accra
09.2023 - 10.2025

Computer Science -

Accra Technical University
09.2019 - 10.2022

West African Senior School Certificate (General Art) - undefined

Akwamuman Senior High School
01.2013

Basic Education Certificate Examination (BECE) - undefined

Brains International School
01.2010

Certificate in Office Suite Standard - undefined

Ghana Korea Germany Church Mission Computer Training School
10.2013

Skills

  • Programming: PHP, Laravel, JavaScript, HTML5, CSS3
  • Databases: Oracle Database, MySQL, Oracle APEX
  • Frontend: Bootstrap, Tailwind CSS, DataTables, FullCalendar
  • APIs: REST APIs, NIC MAID Integration, TXTConnect SMS API, MailerSend, PHPMailer
  • Reporting: PDF, Excel, Data Export, QR Codes
  • Authentication: Sessions, OTP, Email Verification, Role-Based Access Control
  • Infrastructure: Windows Server, XAMPP, Apache, Network Setup, Hardware Installation, Oracle OCI8
  • Version Control & Deployment: Git, GitHub, GoDaddy Hosting, Production Deployment, AWS Web Services
  • System Integration: Oracle-to-MySQL synchronization, third-party API integration, automated scheduling, and enterprise workflow automation

Certification

Certificate in Office Suite Standard, Ghana Korea Germany Church Mission Computer Training School, 2013-07-01, 2013-10-01, Akosombo

Languages

Adangme
English

Personal Information

Hobbies: Music, Cooking, Movies, Football

References

Muntari Sofo Haruna, Graphic Designer, 0248993555

Prince Achaempong, Head of IT Department

Samuel Aboah

Conferences & Professional Development

  • WAICA 2024 Education Conference – Labadi Beach Hotel, Accra, Ghana (17–19 November 2024)
    Theme: Artificial Intelligence and the Future of Insurance in the Sub-Region.
  • Super Sales with AI Seminar – J in G Corporate Retreat Centre, Accra, Ghana (4–5 March 2026)
    Theme: Leveraging Artificial Intelligence to Drive Sales Excellence and Insurance Business Growth.

Timeline

IT Technician

Ghana Union Assurance Ltd.
03.2024 - Current

Bachelor of Science - Computer Science

Accra Technical University
09.2023 - 10.2025

National Service - IT Department

GHANA UNION ASSURANCE
11.2022 - 10.2023

Intern - Web Developing

GITPLUS
09.2021 - 10.2021

Computer Science -

Accra Technical University
09.2019 - 10.2022

West African Senior School Certificate (General Art) - undefined

Akwamuman Senior High School

Basic Education Certificate Examination (BECE) - undefined

Brains International School

Certificate in Office Suite Standard - undefined

Ghana Korea Germany Church Mission Computer Training School
Abdul-Karim AlhassanIT Officer