Abdul-Ganiyu Adam
Accra
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Tech Support
AKPARIBILLA INTERNET CAFE
02.2013 - 09.2024
- Troubleshot and diagnosed problems to accurately resolve wide range of technical issues.
- Trained users on how to operate components and systems.
- Walked individuals through basic troubleshooting tasks.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Monitored systems in operation and quickly troubleshot errors.
- Configured hardware, devices, and software to set up work stations for employees.
- Assisted with updating technical support best practices for use by team.
- Configured hardware and granted system permissions to new employees.
Social Media Marketing Manager
ADT-Alfa D Trading
01.2020 - Current
- Created and managed social media campaigns to increase brand engagement.
- Devised content strategy to effectively engage target audiences.
- Conducted market research to identify new opportunities and target markets.
- Launched successful digital marketing campaigns that achieved goals for increased website traffic.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
- Continually maintained and improved company's reputation and positive image in markets served.
- Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
- Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
- Improved website visibility through development and implementation of SEO strategies.
Blogger
BAWKUONLINE.COM
09.2019 - Current
- Posted regularly on blog and other social media outlets to increase retention, acquisition rates and levels of engagement with blog.
- Researched creative topics to write, edit and create layouts for new articles and features.
- Implemented SEO strategies to optimize web content for search engines.
- Connected and interacted with readers via email or message boards to address needs and ideas of audience.
- Created content for websites and online publications.
- Studied and commented on current news and trends.
Blogger
NANANSEM.COM
09.2019 - 02.2020
- Posted regularly on blog and other social media outlets to increase retention, acquisition rates and levels of engagement with blog.
- Researched creative topics to write, edit and create layouts for new articles and features.
- Implemented SEO strategies to optimize web content for search engines.
- Connected and interacted with readers via email or message boards to address needs and ideas of audience.
- Created dynamic graphics to accompany blog posts.
- Customized brand message to reach and capture target audience interest and drive engagement.
- Created content for websites and online publications.
Salesman
TM3 INTERPRISE
07.2015 - 10.2019
- Upheld high standards of customer service by promoting and upselling new products and services.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Informed customers of promotions to increase sales productivity and volume.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Collaborated with cross-functional teams to identify and address customer needs.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Education
Udemy Certificate - Digital Marketing
Robbin & Jasper
Online12.2023
Udemy Certificate (level I) - Cyber Security
Nathan House
Online 2022
Master Class - Blogging
OPENWEB ICT
Dome-Accra2019
WASSCE - Building Construction
Zebilla Senior High/Technical School
Zebilla- Upper East Region05.2012
Skills
- Audience Engagement
- Digital Marketing Expertise
- Web Site Design
- Web Page Creation and Editing
- Marketing and Advertising Strategies
- Internet Media Advertising
- Online Content Development
- Visual Design
- Social Media and Promotions
- Software and Hardware Issues
- System Maintenance and Repair
- Data Connectivity
- PC Support
- LAN and WAN Assessment
- Troubleshooting Network Issues
- Self-Motivated
Reading, Surfing internet and sports
I like reading story and marketing related books, internet research and playing handball .
Timeline
Social Media Marketing Manager
ADT-Alfa D Trading
01.2020 - Current
Blogger
BAWKUONLINE.COM
09.2019 - Current
Blogger
NANANSEM.COM
09.2019 - 02.2020
Salesman
TM3 INTERPRISE
07.2015 - 10.2019
Tech Support
AKPARIBILLA INTERNET CAFE
02.2013 - 09.2024
Udemy Certificate - Digital Marketing
Robbin & Jasper
Udemy Certificate (level I) - Cyber Security
Nathan House
Master Class - Blogging
OPENWEB ICT
WASSCE - Building Construction
Zebilla Senior High/Technical School