Results-oriented Analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Analyst Ethics and Conduct Advisory (Compliance)
Consolidated Bank Ghana Limited
01.2024 - Current
Collaborate with cross-functional teams to identify opportunities for process improvement and increased efficiency.
Improve internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
Perform comprehensive due diligence to protect shareholders, customers and potential investors from fraudulent or unrepresentative financial claims.
Leverage data analysis methodologies to detect patterns and trends for reporting purposes.
Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
Administrative Officer
Consolidated Bank Ghana Limited
08.2019 - 12.2023
Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
Enhanced overall office productivity through effective staff management and coordination of daily tasks..
Coordinated complex logistics for large-scale events or meetings with minimal supervision.
Spearheaded process improvements that led to reduced operational costs by 15% while maintaining high-quality service delivery standards.
Managed sensitive data securely by establishing strict access controls and implementing proper storage protocols.
Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
Administrative Support Officer
Consolidated Bank Ghana Limited
08.2018 - 07.2019
Safeguarded confidential information by maintaining organized filing systems for both physical and digital records.
Provided exceptional customer service by promptly addressing inquiries from clients, vendors, or internal staff members via phone or email correspondence.
Streamlined data entry processes, resulting in more accurate record-keeping and easier access to information.
Ensured accurate inventory management through effective purchasing procedures and vendor relations practices.
Assisted in budget tracking and expense reporting, ensuring financial accuracy and adherence to company policies.
Volunteered to help with special projects of varying degrees of complexity.
Managed high-volume phone lines, directing calls to appropriate personnel and ensuring prompt customer service.
Management Trainee
The Beige Bank
07.2015 - 08.2018
Improved management skills by participating in rigorous training programs and workshops.
Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
Gained valuable exposure to different aspects of business operations such as marketing, sales, human resources, finance among others during rotational assignments.
Assisted with onboarding of new employees by providing training and development resources.
Assisted established management staff with operational oversight, business development, and process improvement strategies.
Collaborated with peers to develop innovative solutions for complex problems faced by the organization during the traineeship period.
Enhanced company efficiency by conducting research, analyzing data, and identifying areas for improvement.
Community Research Volunteer
Institute For Democratic Governance
12.2012 - 12.2014
Contributed to the development of research projects, resulting in timely completion and valuable findings.
Maintained high levels of confidentiality to protect data quality and project research.
Managed research documentation, maintaining accurate records for future reference and study replication purposes.
Strengthened understanding of field-specific concepts through continuous engagement with relevant educational materials.
Applied critical thinking skills when interpreting findings from experiments or data analysis efforts.
Participated in data collection efforts, leading to comprehensive analyses and significant discoveries.
National Service Person
Societe Generale Bank
10.2011 - 10.2012
Demonstrated adaptability by quickly learning new roles and responsibilities as needed throughout the service term.
Delivered high-quality results within assigned projects, showcasing attention to detail and commitment to excellence.
Enhanced teamwork skills by participating in group tasks and collaborating with fellow National Service members.
Built effective communication skills by liaising with diverse groups of people within the community and across different agencies.
Education
Bachelor of Arts - Economics
Kwame Nkrumah University of Science And Technology
Kumasi, Ghana
06.2011
WASSCE - Business
Pope John Senior High And Minor Seminary
Koforidua
08.2006
Skills
Analytical Thinking
MS Excel
Team Collaboration and Leadership
Flexibility
Attention to detail
Excellent Communication skills
Certification
Career Essentials in Generative Ai, Microsoft - 2024