Ababio Daniel
Kumasi
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Flexible hard worker ready to learn and contribute to team success.
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
I T technician
Grace PHYTO clinic
Kumasi
03.2023 - Current
- Provided technical support for clinic staff and patients using various systems.
- Installed and configured hardware and software for clinic operations.
- Maintained clinic network infrastructure ensuring reliable connectivity.
- Performed troubleshooting on networking and connectivity issues to restore connections and network access.
- Collaborated with vendors to procure necessary IT equipment and supplies.
- Participated in team meetings to discuss project status updates.
I T technician
Ministry of food and agriculture
Kumasi
01.2022 - 02.2023
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Kept team on track by assigning and supervising their activities and giving constructive feedback.
- Answered [number] calls per [timeframe] to assist with customer questions and concerns.
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
- Managed inventory of IT assets such as laptops, desktops, servers and peripherals.
Education
Diploma in Systems Engineering - Hardware,SOFTWARE,Server,CCNA,CCNP, Cyber Security
IPMC College
Kumasi , Ghana 01.2020 - 01.2022
Skills
- Customer service
- Performance feedback
- Data analysis
- Effective communication
- IT customer service
- IT solution building
- IT quality assurance
Languages
English
Intermediate
B1
Timeline
I T technician
Grace PHYTO clinic
03.2023 - Current
I T technician
Ministry of food and agriculture
01.2022 - 02.2023
Diploma in Systems Engineering - Hardware,SOFTWARE,Server,CCNA,CCNP, Cyber Security
IPMC College
01.2020 - 01.2022