Results-driven Environmental Scientist with experience in environmental health and safety. Successful at developing and managing environmental programs, conducting environmental assessments and educating public on environmental issues. Possesses excellent communication and problem-solving skills.
• Enhanced customer satisfaction by addressing and resolving issues in a timely manner.
• Developed rapport with customers, fostering long-term relationships and repeat business.
• Improved first-call resolution rates by providing accurate information and effective problem-solving skills.
• Enhanced guest satisfaction by providing thorough and timely room cleaning services.
• Performed laundry duties for improved efficiency and faster room turnover times.
• Assisted housekeeping management with inventory control, reducing wastage and ensuring adequate supplies for daily tasks.
• Assisted with the screening of large environmental samples to check the radiological safety
• Determined the physical parameters (temperature, conductivity, pH and TDS) in water samples using the 3 in 1 water kit analyzer
• Developed strong communication skills by presenting findings in team meetings and collaborating on group projects.