Ronald Koku
Accra
Summary
Organized and detail-oriented Teller with cash handling and customer service experience. Proven expertise in general accounting and finance concepts. Astute professional providing well-rounded customer service with strong communication skills, sales experience and deep knowledge of banking industry.
Overview
3
3
years of professional experience
Work History
Bank Teller
Consolidated Bank Ghana
Takoradi
03.2024 - Current
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Maintained confidentiality of bank records, transactions and customer information.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Balanced teller drawers regularly throughout the day according to established procedures.
- Educated customers about different types of banking services available at the branch.
National Service Personnel
Agricultural Development Bank
Lapaz
11.2022 - 09.2023
- Managed daily filing duties after work.
- Actively marketed and promoted the bank's digital offerings to a diverse client base.
- Educated customers about the operation of bank's digital services.
- Assisted customers with form completion when needed.
Intern
Agricultural Development Bank
Lapaz
10.2021 - 11.2021
Education
Bachelor of Science - Business Administration (Accounting)
Kwame Nkrumah University of Science And Technology
Kumasi10-2022
West African Senior School Certificate -
Adisadel College
Cape Coast01.2018
Skills
- Critical Thinking
- Problem-solving
- Organized
- Detail-oriented
- Multitasking
- Time management
- Teamwork
- Efficiency
References
Mr. Ebenezer Obeng, Branch Manager - ADB Lapaz, +233244694679, eobeng@agricbank.com
References
References available upon request.
Timeline
Bank Teller
Consolidated Bank Ghana
03.2024 - Current
National Service Personnel
Agricultural Development Bank
11.2022 - 09.2023
Intern
Agricultural Development Bank
10.2021 - 11.2021
Bachelor of Science - Business Administration (Accounting)
Kwame Nkrumah University of Science And Technology
West African Senior School Certificate -
Adisadel College
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