
Dynamic and results-driven professional with a proven track record at Edith Asampa, excelling in leadership and customer service. Adept at training teams and enhancing dining experiences, I leverage strong communication skills and problem-solving abilities to drive operational excellence and ensure high-quality service in fast-paced environments.
•Greetings guests warmly, presenting manus, explaining daily specials and answering questions regarding ingredients or preparation methods.
•Clearing, cleaning, and sanitizing tables, and setting them for the next guests.
•Handling billing, which involves presenting checks, processing cash, and operating credit card machines.
•Delivering beverages and food ensuring orders are correct and well presented.
•Performing basic maintenance on equipment and keeping the work area clean and safety.
•I package products, checking barcodes, and preparing items for distribution.
•Inspecting products for defects using tools or visual checks to ensure they meet standards.
Communication
Customer Service Excellence
Active listening
Positive attitude and team work
I was recognized as an Employee of the Month two times in one year for outstanding customer feedback.