Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Languages
Additionalinformation
Timeline
Generic

George Tetteh Keteku

Accra

Summary

With a proven track record at Airtel Ghana, I excel in leading teams to enhance facility efficiency and compliance, notably improving link availability to 99.99%. My expertise in budget management and team leadership, coupled with a knack for problem-solving, positions me as a reliable leader adept at driving significant operational improvements. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Head of Estate, Chief Regulatory Officer

Food and Drugs Authority
Accra
02.2018 - Current
  • Plan, execute and monitor facilities and engineering projects.
  • Develop and implement a facility management program including preventive maintenance and life cycle requirements, oversee facility refurbishment and renovations
  • Ensure compliance with health and safety standards of food and drugs authority
  • Allocate and manage facility space for maximum efficiency
  • Collaborate with relevant departments to manage and review service contracts to ensure facility management needs are being met
  • Generate and present regular reports and reviews of facility-related budgets, finances, contracts, expenditures and purchases
  • Develop and implement cost reduction initiatives, monitor expenses and payments
  • Respond to facility and equipment alarms and system failures; provide prompt response to requests and issues from facility occupants

Power and Data Centre Manager

Airtel Ghana
Accra
01.2017 - 02.2018
  • Ensured continuous delivery of stable power to Network and IT nodes at four (4) data center locations in the country through implementation of projects and strict adherence to data center processes and procedures
  • Initiated transparent ways of managing six (6) data center vendors and an MS partner
  • Ensure all planed projects are executed based on industry standards
  • Built strong relationship with other internal departments
  • Management of physical security to data center and office space

Power and Data Center Engineer

Airtel Ghana
Accra
10.2015 - 01.2017
  • Institute Opex Cost reduction initiative
  • Management of data center daily operations
  • Annual planning of projects and execution
  • Management of data center facilities and environment
  • Supervision of physical security to data center and office space

Network Support Engineer

Airtel Ghana
Accra
05.2015 - 10.2015
  • Managed and Supported day to day Network Passive Operations
  • Management of Passive Strategic Partners to deliver optimal availability and Quality of Service (QoS)
  • Management of Passive Spares
  • Prepared and managed the annual operating plan (OPEX) (AOP) for passive network systems and data centers with key focus on recurring operating expenditure
  • Managed and controlled all passive related issues at Data Centers

Zonal Operations Manager

Airtel Ghana
Accra
10.2013 - 04.2015
  • Managed and coordinated teams engaged in operation and maintenance of passive systems
  • Managed projects within the zone
  • Managed fuel requisition, distribution and consumption on all cell sites
  • Implemented appropriate systems and processes to achieve the necessary KPIs
  • Ensured Vendor compliance to quality delivery of service through health and safety standards
  • Ensured strict adherence to Health and Safety by Vendors and any third party

Regional Team Lead

I.H.S Ghana Ltd, M.P.I Ghana Ltd
03.2012 - 09.2013
  • Built formidable passive team in three Northern Regions to manage and improve Passive RNA – 97.4% - 99.50%
  • Implemented appropriate systems and processes in place for adequate resources to identify and address the risks associated with the delivery of the products and services by employees, suppliers, sub-contractors and any third party
  • Manage the fuel requisition, distribution and consumption, variances, fuel theft, police abstract and complaint on all cell sites
  • Managed project issues and escalated where necessary
  • Ensured strict adherence to Health and Safety by Vendors and any third party

Transmission Specialist

HUAWEI Technologies Ghana
11.2010 - 05.2011
  • Improved and maintained overall link availability/RNA in the Western region – 99.90% - 99.99%
  • Proactively monitored the data transmission and BSS network and undertook regular preventive maintenance
  • Promptly diagnosed and repaired faulty network elements and links
  • Complied with operational processes and procedures
  • Adhered to quality and health and safety standards
  • Ensured installations and network elements are maintained to the highest and approved quality standards
  • Maintained and kept up-to-date records and as-built documentation of network systems, configurations, activities, incidences, network diagrams etc

FIELD ENGINEER

GHANA TELECOM/VODAFONE GHANA
10.2003 - 10.2010
  • Took ownership of TX and BSS network in Ashanti region with 99.99% availability
  • Proactively diagnosed and repaired faulty network elements and links
  • Complied with operational processes and procedures, periodically and accurately updated reports on network status and outage resolution
  • Adhered to quality and health and safety standards
  • Ensured installations and network elements are maintained to the highest and approved quality standards

Education

Masters - Public Administration

Ghana Institute of Management and Public Administration (GIMPA)
06.2020

Bachelor of Engineering - Electronics and Communications

All Nations University
Ghana
11.2009

Diploma - Engineering, Telecommunications

Ghana Telecom Training School
Accra, Malaysia
11.2003

Skills

  • Microsoft office suite
  • Budget management
  • Time and Resource management
  • Team Leadership
  • Staff Supervision
  • Problem-Solving
  • Honest and Dependable
  • Detail-Oriented
  • Reliable and Responsible
  • Positive Attitude
  • Adaptability and Dependability
  • Complaint Resolution

Certification

  • Certified Facility Management Professional, IFMA, 2022
  • Finance and Business, IFMA, 2022
  • Leadership and Strategy, IFMA, 2022
  • Operations and Maintenance, IFMA, 2022
  • Project Management, IFMA, 2022
  • Real Estate Law & Management, LAWEH University, 2022
  • Project Management, Cambridge Center of Excellence, 2021
  • Contract Administration (Consultancy and Technical Services), PPA, 2020
  • Requirements for ISO 9001:2015, GSA, 2018

Hobbies and Interests

  • Volunteering activities
  • Sports

Languages

  • English
  • Ewe
  • Twi

Additionalinformation

Best Graduating Student - Master of Public Administration (GIMPA) - 2020, Speaker of Senate, Graduate Students Association of Ghana (GIMPA) - 2020, Awarded Best Prefect, St. Augustine's College - 1999, Member, International Facility Management Association (IFMA), Ghana Chapter, Facility Management Professional (FMP) credential, Member, Augustine's Past Students Association (APSU 99) Alumni Association

Timeline

Head of Estate, Chief Regulatory Officer

Food and Drugs Authority
02.2018 - Current

Power and Data Centre Manager

Airtel Ghana
01.2017 - 02.2018

Power and Data Center Engineer

Airtel Ghana
10.2015 - 01.2017

Network Support Engineer

Airtel Ghana
05.2015 - 10.2015

Zonal Operations Manager

Airtel Ghana
10.2013 - 04.2015

Regional Team Lead

I.H.S Ghana Ltd, M.P.I Ghana Ltd
03.2012 - 09.2013

Transmission Specialist

HUAWEI Technologies Ghana
11.2010 - 05.2011

FIELD ENGINEER

GHANA TELECOM/VODAFONE GHANA
10.2003 - 10.2010

Masters - Public Administration

Ghana Institute of Management and Public Administration (GIMPA)

Bachelor of Engineering - Electronics and Communications

All Nations University

Diploma - Engineering, Telecommunications

Ghana Telecom Training School

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George Tetteh Keteku