Summary
Overview
Work History
Education
Skills
Websites
Certification
Other Skills
Interests
Timeline
Generic

JOSHUA LARYEA

ACCRA

Summary

Organized and dependable individual successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Marketing/Administrative Officer

THERMALPLUX GHANA LIMITED
08.2022 - Current
  • Designing marketing strategies for the company
  • Directing visitors, handling complaints in a courteous, professional manner
  • Responding timely and professionally to telephone enquiries
  • Going out and promoting the products to potential customers together with the marketing team
  • Ensuring office supplies are maintained, including checking inventory and working with vendors to ensure adequate levels of necessary supplies at all time
  • Ensuring the confidentiality and security of company documents
  • Coordinating schedules, arranging meetings, distributing memos and reports and ensuring that everyone is kept current of necessary company news and information.

KYC Remediation Officer (National Service)

SOCIETE GENERALE BANK GHANA
09.2019 - 10.2020
  • Assisting with collection of Know Your Customer (KYC) forms from the various branches of the Bank and entering their details into the Bank's Delta platform
  • Cross checking customer details on the account opening forms with their identification cards
  • Assisting with contacting customers to clarify their personal details
  • Assisting with the closing of customer accounts
  • Reporting suspicious account opening forms to the Head of Department
  • Re-checking customer documents to verify if they meet the Banks identification criteria
  • Cancellation of Customer check books
  • Collaborating with the IT office in archiving customer details
  • Gathering customer account opening forms into the various branches
  • Managing problems associated with customer online banking accounts
  • Responding timely and professionally to emails and telephone enquiries
  • Escalating error promptings to the IT officers via email.

Stores Officer

M AND G PHARMACEUTICALS LIMITED GHANA
01.2016
  • Assisting the stores officials in delivering pharmaceutical products to customers
  • Redirecting the customers to the alternate stores when the main store runs out of stock.

Education

Bachelor of Business Administration -

University of Professional Studies
01.2019

Diploma in Management -

University of Professional Studies
01.2016

Skills

    Attention to detail

    Marketing Management

    Public Speaking

    Microsoft Office

    Product Marketing

    Effective Communication

    Team Leadership

Certification

Google Project Management, 2022

Other Skills

Word, Excel, Power Point 

Interests

Music, Outdoor recreation, Self-improvement

Timeline

Marketing/Administrative Officer

THERMALPLUX GHANA LIMITED
08.2022 - Current

KYC Remediation Officer (National Service)

SOCIETE GENERALE BANK GHANA
09.2019 - 10.2020

Stores Officer

M AND G PHARMACEUTICALS LIMITED GHANA
01.2016

Bachelor of Business Administration -

University of Professional Studies

Diploma in Management -

University of Professional Studies

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JOSHUA LARYEA