MICHAEL AMOYAW
MARKETER
ACCRA
Summary
Successful at optimizing security standards, improving planning processes and managing systems implementation. Knowledgeable about disaster recovery planning, roadmapping and team development. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Technical Administrator
SUN ELECTRONICS (HISENSE GHANA)
10.2019 - Current
- Communicated regularly with customers concerning data exchange and technology integration.
- Worked effectively in fast-paced environments.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Developed and maintained courteous and effective working relationships.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Answered constant flow of customer calls with minimal wait times.
- Tracked customer service cases and updated service software with customer information.
Quality Control Inspector
Social Security And National Insurance Trust ( NATIONAL SERVICE )
09.2016 - 10.2017
- Batching and Recording of Data.
- Generating social security number.
- Filing and scanning o documents.
- Utilized quality control software to track and analyze product data.
- Trained other workers in inspection and testing procedures.
- Sampled products to verify compliance with standards
- Repaired faults, reassembled products, and completed additional tests.
Procurement Officer
VOLTA RIVER AUTHORITY (Industrial Attachment)
06.2014 - 08.2014
- Input, analyzed and reported on data covering all aspects of procurement operations.
- Built relationships with vendors to negotiate ideal terms for purchases.
- Developed and strengthened supplier relationships.
- Procured materials for squadron maintenance and repair services.
- Reviewed and issued contracts and blanket purchase orders after choosing ideal vendor and drive procurement process.
- Monitored and managed procurement budget to control costs.
- Developed and maintained relationships with key suppliers for smooth communication and to meet required expectations.
- Resolved invoice and payment issues to facilitate prompt payment to suppliers.
Education
Bachelor of Science - Marketing
University of Professional Studies
Accra , Ghana 04.2001 -
Graphic Design ( Level 1)
Intercom Programming Manufacturing Company(IPMC)
East Legon , Accra - Ghana 04.2001 -
High School Diploma -
Action Secondary Technical School
Madina , Accra -Ghana 04.2001 -
Akuse International School (VRA) BECE
Akuse , Eastern Region - Ghana 04.2001 -
Skills
Data Entry
Complaint Resolution
Paperwork Processing
Data Collection
Document Control
Customer Relationship Management (CRM)
Stock Management
Microsoft Outlook
Technical Support
Microsoft Excel
Customer Service
Watching football , Reading ,Swimming
Watching football ❖ Reading ❖ Swimming
Timeline
Technical Administrator
SUN ELECTRONICS (HISENSE GHANA)
10.2019 - Current
Quality Control Inspector
Social Security And National Insurance Trust ( NATIONAL SERVICE )
09.2016 - 10.2017
Procurement Officer
VOLTA RIVER AUTHORITY (Industrial Attachment)
06.2014 - 08.2014
Bachelor of Science - Marketing
University of Professional Studies
04.2001 -
Graphic Design ( Level 1)
Intercom Programming Manufacturing Company(IPMC)
04.2001 -
High School Diploma -
Action Secondary Technical School
04.2001 -
Akuse International School (VRA) BECE
04.2001 -