Hayford Paa Ekow
Tema
Summary
I am a highly efficient and committed professional eager to use his acquired knowledge and skills to contribute immensely towards the growth and development of people, institutions, and diplomacy. I adapt swiftly to changing environments and am always ready to learn and tackle new challenges, contributing effectively to the growth and development of institutional goals. Highly organized Administrative Manager with experience in coordinating office operations, streamlining administrative procedures, and managing staff. Strong skills in problem-solving, strategic planning, and team leadership have resulted in improved operational efficiency in previous roles. Proven ability to develop effective communication systems, manage budgets, and lead diverse teams towards organizational goals.
Overview
11
11
years of professional experience
Work History
Research Consultant
Litmus Data Management & Analysis Consult
06.2022 - 01.2025
- Established a data framework for research related programs
- Attended with research events and conferences
- Gathered and analysed economic data, conducting research on economic issues, and using statistical tools to interpret findings
- Provided expert advice to senior management or government officials on economic matters and policy decisions
- Led teams on the field for data collection and market surveys
- Used research data analysis tools like Excel, SPSS, Stata, and SmartPls, among others, to analyze the data
- Aided in other ad-hoc tasks as directed by supervisors
Administrative and Research Partner
Federal Management Institute L.L.C.
03.2024 - 11.2024
- Company Overview: (USA)
- Conducted in-depth analysis of economic trends, data, and forecasts to inform policy decisions and strategies
- Assisting in the formulation and evaluation of economic policies and programs, providing recommendations based on research and analysis
- Preparing detailed reports, briefings, and presentations on economic issues and policy impacts for stakeholders and decision-makers
- Tracked key economic indicators such as inflation, unemployment, and GDP to assess economic conditions and potential impacts
- Engaged with various stakeholders, including government agencies, businesses, and the public, to gather input and communicate economic policy impacts
- Created, update and publish economic and research support articles, blog content and corporate updates
- Develop and executed marketing strategies to promote business, courses and certifications
- Utilized digital marketing strategies to promote business, courses and certification
- (USA)
Administrative and Project Coordinator
MagHay Enterprise
03.2021 - 05.2022
- Company Overview: (Tema)
- Created a subsidiary for MagHay Enterprise, where we focused on the sale of Netax washing powder
- Monitored project progress and created project status reports for project managers and stakeholders
- Prepared contracts, supervised signing, and administered projects on behalf of the enterprise
- Created financial reports, such as computer-based bookkeeping portfolios, as well as income expenditure reports, and provided reports on work in progress
- Supervised the construction of warehouses and led the purchase of equipment and suppliers as well as other items for the sustenance of the subsidiary
- (Tema)
Administrative Assistant (Economic Section)
Embassy of Japan
05.2018 - 08.2018
- Company Overview: (Accra)
- Provided analysis on economic and social development issues in Ghana
- Promoted exchange and cooperation between Ghanaian and Japanese business associations (companies) in Ghana in conjunction with the Head of the Economic Section of the Embassy
- Provided analysis and advice on the economic framework and business climate in Ghana
- Reported on economic forums and conferences attended
- Create and maintain quarterly economic reports
- (Accra)
Administrative Assistant (Political Section)
Embassy of Japan
11.2017 - 01.2018
- Company Overview: (Accra)
- Provided analysis on political and social developments in Ghana
- I attended political forums and conferences on behalf of the embassy and created reports for superiors
- Developed and maintained close contact with government officials, development partners, non-state actors, and other relevant interlocutors
- Created a report on political forums and conferences attended
- (Accra)
Customer Service Personnel & Digital Ambassador
Standard Chartered Bank
09.2016 - 09.2017
- Educated clients on having easy access and ways to use the online banking platform to solve basic life issues and adjudged the best digital personnel of the branch under a year of review
- Assisted clients in selecting the best banking services to solve their immediate needs
- Worked as a customer service representative for clients in the banking hall
- Reported weekly on activities undertaken in a bank
- Assisted in making calls to clients and guiding them through the services provided by the bank
- Worked as an assistant to all staff, assisting and undertaking extra tasks and duties
- Engaged in, undertook all E-learning, and participated in all programs organized by the bank
Course Facilitator-Economic and Business Management
Apam Senior High School
09.2015 - 12.2015
- Guided students through the understanding of economics and business management course
- Engaged with other subject facilitators to uniformly introduce a scenario-based approach to enrich the understanding of students
- I participated in extracurricular activities and promoted leadership conferences intermittently
Office clerk
Social Security National Insurance Trust
05.2015 - 09.2015
- Company Overview: (Tema Main Branch)
- Advise clients on the requirements and pre-requisites to be part of SSNIT
- Capture new client data on the organization’s automated system
- I updated the already existing client data on the biometric card
- Scanned new and already existing client data
- I reported quarterly office activities to my immediate supervisor
- (Tema Main Branch)
Customer Service Representative
MayHay Enterprise
05.2014 - 09.2014
- Company Overview: (Tema Branch)
- Advised the client on the best offer for their wards
- Accepted payments and issued receipts to clients
- Supervised all activities and operations in the organization
- Reported monthly on the activities and operations of the organization
- (Tema Branch)
Education
Chartered Investment Analyst-Level Two (2) -
Chartered Global Investment Analysis
Masters of Business Administration (MBA) - Finance
University of Cape Coast
01.2021
Level: A1 -
Alliance Françoise
01.2019
Bachelor of Education - Management
University of Cape Coast
01.2016
W.A.S.S.C.E - Business
Senior High School
01.2011
Skills
- Effective communication
- Planning and organization
- Manage time and resources
- Gap Analysis
- Problem-solving
- Collaborate effectively
- Technology and office skills
- Critical and analytical thinking
- Communication and teamwork
- Qualitative and quantitative data collection and analysis
- Active listening
Accomplishments
- Successfully streamlined office procedures, reducing processing time by 30%.
- Negotiated vendor contracts, saying the organizational 20% annual office suppliers.
- Succeeded in proposing and implementing a new system for accessing the bank’s online banking.
- Consistently recognized and commended by clients for outstanding customer service.
- Received a recommendation from the head of retail banking at Standard Chartered Bank for exceptional service.
- Earned the best client referral in Standard Chartered Tema Main Branch.
- Coordinated cross-departmental projects, ensuring all deliverables were completed ahead of schedule.
- Supervised team of 12 staff members.
Workshopattended
Springboard Road Show 2015, Cape Coast, Exploration with Integrity
Personal Information
Nationality: Ghanaian
References
- Prudence Kuuridong, Public Relations Assistant, Embassy of Japan, 0248288993, prudencekuuridong@gmail.com
- Dr. Seyram Kawor, Senior Lecturer, University of Cape Coast, +233 208935839, skawor@ucc.edu.gh
- Mr Nana Appiah, Chief Executive Officer, MagHay Enterprise, +233 541613487
Hobbies and Interests
Netwroking
Reading
Fitness and Wellness
Educationandqualification
- Chartered Global Investment Analysis, Chartered Investment Analyst-Level Two (2), Corporate Finance, Alternative Investment, Financial Reporting and Analysis, Investment Analysis and Portfolio Analysis, Investment Ethics, Derivative Analysis
- Masters of Business Administration (MBA) in Finance, University of Cape Coast, 2018-2021, Managerial Economics, Management Organizational Behaviour, Strategic Management, Statistics for Business Research, Financial management, Accounting for Managers, Investment and legal environment for businesses, Financial Modelling, Corporate Finance, Investment and Portfolio Management
- A1, Alliance Françoise, 2019
- Bachelor of Education (B.Ed.) in Management, University of Cape Coast, 2012-2016, Industrial Relation, Operational Management, Management Information System, Assessment, Business Law, Educational Psychology, Marketing, Research Methods, Financial Management, Communicative Skills
- W.A.S.S.C.E (Business), Senior High School, 2007-2011, Core Mathematics, English Language, Science, Social Studies, Accounting, Economics, Business Management, Costing
Skillsandcompetence
- Effective Communication
- Planning and Organization
- Manage time and resources
- Gap Analysis
- Problem-Solving
- Collaborate effectively
- Technology and Office Skills
- Critical and analytical thinking
- Communication and teamwork
- Qualitative and quantitative data collection and analysis
Timeline
Administrative and Research Partner
Federal Management Institute L.L.C.
03.2024 - 11.2024
Research Consultant
Litmus Data Management & Analysis Consult
06.2022 - 01.2025
Administrative and Project Coordinator
MagHay Enterprise
03.2021 - 05.2022
Administrative Assistant (Economic Section)
Embassy of Japan
05.2018 - 08.2018
Administrative Assistant (Political Section)
Embassy of Japan
11.2017 - 01.2018
Customer Service Personnel & Digital Ambassador
Standard Chartered Bank
09.2016 - 09.2017
Course Facilitator-Economic and Business Management
Apam Senior High School
09.2015 - 12.2015
Office clerk
Social Security National Insurance Trust
05.2015 - 09.2015
Customer Service Representative
MayHay Enterprise
05.2014 - 09.2014
Chartered Investment Analyst-Level Two (2) -
Chartered Global Investment Analysis
Masters of Business Administration (MBA) - Finance
University of Cape Coast
Level: A1 -
Alliance Françoise
Bachelor of Education - Management
University of Cape Coast
W.A.S.S.C.E - Business
Senior High School
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